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Guidelines

The following Guidelines offer examples of the ways in which various sectors ensure continuity of operations and manage the security and operability of their communications systems and networks during emergencies. The Guidelines also include plans for preparation, response and recovery.

  • 10/30/2008
  • Americans with Disabilities Act (ADA) Guide for Local Governments: Making Community Emergency Preparedness and Response Programs Accessible to People with Disabilities
  • The U.S. Department of Justice offers local government officials tips on making their emergency preparedness and response programs accessible to persons with disabilities, as required by the ADA of 1990.
  • 8/7/2008
  • ATIS Hurricane Preparedness Checklist
  • This document makes general recommendations regarding possible steps that telecommunications companies could take in preparation for a hurricane.
  • 8/12/2010
  • City and County of San Francisco
  • Department of Emergency Management
  • 10/30/2008
  • Department of Transportation (DOT): Emergency Preparedness Guidelines for Safety Personnel
  • This fact sheet highlights the roles and responsibilities of first responders in assisting persons with disabilities during an emergency.
  • 10/13/2009
  • DHS Homeland Security Presidential Directives
  • The Homeland Security Presidential Directives establish national policies to promote effective coordination, preparedness, and response for ensuring national security priorities.
  • 7/11/2008
  • EMS Pandemic Influenza Guidelines for Statewide Adoption
  • 8/19/2009
  • Federal Employers Guidelines for Influenza Season
  • The Centers for Disease Control and Prevention guidelines are designed to help employers prepare now for the impact of seasonal and 2009 H1N1 influenza on their employers and operations. Employers' plans should address such points as encouraging employees with flu-like symptoms or illness to stay home, operating with reduced staffing, and special arrangements for employees who are at higher risk of serious medical complications from infection.
  • 10/7/2009
  • Framework for Dealing with Disasters and Related Interdependencies: Final Report and Recommendations (2009)
  • Prepared by The National Infrastructure Advisory Council (NIAC), this Report explores potential avenues to improving critical infrastructure and key resource recovery following a disaster event.
  • 10/30/2008
  • Interagency Coordinating Council (ICC): Emergency Preparedness and Individuals with Disabilities, Information for Emergency Managers, Responders, Service & Care Providers
  • The FCC participates in the ICC Emergency Preparedness and Persons with Disabilities, an initiative to help ensure that the federal government appropriately supports and coordinates public safety for persons with disabilities. The ICC works with persons with disabilities, federal, state and local governments, and communications services providers to promote new policies, initiatives, and programs that enhance access to the most current and efficient modes of communications.
  • 10/30/2008
  • Federal Emergency Management Agency (FEMA): Accommodating Individuals With Disabilities In The Provision Of Disaster Mass Care, Housing, And Human Services
  • FEMA's reference guide outlines existing legal requirements and standards relating to access for persons with disabilities. This guide is the first in a series of disability-related guidelines FEMA will produce for disaster preparedness, response planners and service providers.
  • 4/3/2008
  • Guidelines for Emergency Planning: Broadcast TV and Radio Stations
  • Disaster preparedness and recovery planning is designed to reduce the disruption of essential services when an emergency situation occurs. Emergency communications planning therefore is a key component of any disaster plan. Disaster plans should be flexible enough to be adapted to particular emergency situations. In formulating such plans, the main steps are preparation, response, and recovery. The goal is to develop and implement strategies that ensure the continued operation of facilities before, during, and after an incident.
  • 4/3/2008
  • Guidelines for Emergency Planning: Cable System Operators
  • Disaster preparedness and recovery planning is designed to reduce the disruption of essential services when an emergency situation occurs. Emergency communications planning therefore is a key component of any disaster plan. Disaster plans should be flexible enough to be adapted to particular emergency situations. In formulating such plans, the main steps are preparation, response, and recovery. The goal is to develop and implement strategies that ensure the continued operation of facilities before, during, and after an incident.
  • 4/3/2008
  • Guidelines for Emergency Planning: First Responders
  • Disaster preparedness and recovery planning is designed to reduce the disruption of essential services when an emergency situation occurs. Emergency communications planning therefore is a key component of any disaster plan. Disaster plans should be flexible enough to be adapted to particular emergency situations. In formulating such plans, the main steps are preparation, response, and recovery. The goal is to develop and implement strategies that ensure the continued operation of facilities before, during, and after an incident.
  • 4/3/2008
  • Guidelines for Emergency Planning: Health Care Sector
  • Disaster preparedness and recovery planning is designed to reduce the disruption of essential services when an emergency situation occurs. Emergency communications planning therefore is a key component of any disaster plan. Disaster plans should be flexible enough to be adapted to particular emergency situations. In formulating such plans, the main steps are preparation, response, and recovery. The goal is to develop and implement strategies that ensure the continued operation of facilities before, during, and after an incident.
  • 4/3/2008
  • Guidelines for Emergency Planning: Law Enforcement
  • Disaster preparedness and recovery planning is designed to reduce the disruption of essential services when an emergency situation occurs. Emergency communications planning therefore is a key component of any disaster plan. Disaster plans should be flexible enough to be adapted to particular emergency situations. In formulating such plans, the main steps are preparation, response, and recovery. The goal is to develop and implement strategies that ensure the continued operation of facilities before, during, and after an incident.
  • 4/3/2008
  • Guidelines for Emergency Planning: PSAPs / ECCs
  • Disaster preparedness and recovery planning is designed to reduce the disruption of essential services when an emergency situation occurs. Emergency communications planning therefore is a key component of any disaster plan. Disaster plans should be flexible enough to be adapted to particular emergency situations. In formulating such plans, the main steps are preparation, response, and recovery. The goal is to develop and implement strategies that ensure the continued operation of facilities before, during, and after an incident.
  • 4/3/2008
  • Guidelines for Emergency Planning: Satellite Carriers
  • Disaster preparedness and recovery planning is designed to reduce the disruption of essential services when an emergency situation occurs. Emergency communications planning therefore is a key component of any disaster plan. Disaster plans should be flexible enough to be adapted to particular emergency situations. In formulating such plans, the main steps are preparation, response, and recovery. The goal is to develop and implement strategies that ensure the continued operation of facilities before, during, and after an incident.
  • 4/3/2008
  • Guidelines for Emergency Planning: Wireless Carriers
  • Disaster preparedness and recovery planning is designed to reduce the disruption of essential services when an emergency situation occurs. Emergency communications planning therefore is a key component of any disaster plan. Disaster plans should be flexible enough to be adapted to particular emergency situations. In formulating such plans, the main steps are preparation, response, and recovery. The goal is to develop and implement strategies that ensure the continued operation of facilities before, during, and after an incident.
  • 4/3/2008
  • Guidelines for Emergency Planning: Wireline Carriers
  • Disaster preparedness and recovery planning is designed to reduce the disruption of essential services when an emergency situation occurs. Emergency communications planning therefore is a key component of any disaster plan. Disaster plans should be flexible enough to be adapted to particular emergency situations. In formulating such plans, the main steps are preparation, response, and recovery. The goal is to develop and implement strategies that ensure the continued operation of facilities before, during, and after an incident.
  • 4/3/2008
  • Guidelines for Testing and Verifying the Accuracy of Wireless E911 Location Systems
  • This Bulletin has been prepared to provide assistance in determining whether systems for identifying the location of wireless handsets comply with the accuracy standards set by the Federal Communications Commission (FCC) for 9-1-1 Automatic Location Identification (ALI). The bulletin offers guidelines and suggestions for evaluating compliance. However, it is not intended to establish mandatory procedures. Other methods and procedures may be acceptable if based on sound engineering and statistical practice.
  • 12/5/2008
  • Indiana State Department of Health: Crisis Communications Plan
  • The Indiana State Department of Health's Crisis Communications Plan provides risk communication and public health information to the public in the event of bioterrorism, a nuclear or chemical event, or other public health emergency.
  • 6/3/2010
  • Miami-Dade County Hurricane Guide (2010)
  • The Miami-Dade County 2010 Hurricane Guide for community preparedness.
  • 4/23/2008
  • Model Disaster Recovery Plan - Local Radio Station
  • The scope of this document is to provide guidelines to develop a short term Disaster Recovery Plan and Incident Response Manual for use as a tool by your organization for the timely resumption of essential services in emergency situations. This document is generic in nature, and is designed to serve as a template. Your organization is encouraged to adapt its use to accommodate any unique requirements which may exist.
  • 4/23/2008
  • Model Disaster Recovery Plan - Local Radio Station [En Espanol]
  • The scope of this document is to provide guidelines to develop a short term Disaster Recovery Plan and Incident Response Manual for use as a tool by your organization for the timely resumption of essential services in emergency situations. This document is generic in nature, and is designed to serve as a template. Your organization is encouraged to adapt its use to accommodate any unique requirements which may exist.
  • 11/25/2008
  • Monroe County, Indiana: Volunteer Emergency Communications Plan, Amateur Radio (2005)
  • The Monroe County, Indiana Plan provides guidelines for emergency information and defines the roles and responsibilities of licensed amateur radio operators in Monroe County, Indiana.
  • 12/10/2009
  • Narrowbanding Booklet
  • This brochure provides guidance to state and local public safety entities on requirements being imposed by the FCC that often are referred to as 'mandatory narrowbanding.'
  • 9/8/2008
  • National Clearinghouse for Educational Facilities: Disaster Preparedness and Response
  • This site consists of a database of journal articles, news stories, studies and guidelines on emergency planning for campuses.
  • 10/30/2008
  • National Organization on Disability (NOD), Emergency Preparedness Initiative: Guide for Emergency Planners, Managers & Responders
  • NOD's Emergency Preparedness Guide highlights key disability concerns for officials and experts responsible for emergency planning in their communities. This guide is also designed to help emergency managers and first responders make the best use of resources to include all citizens in emergency preparedness plans.
  • 7/6/2010
  • North Carolina Plans and Operating Guidelines
  • The North Carolina Crime Control and Public Saftey Emergency Management Division offers plans and guidelines in the case of emergencies.
  • 8/12/2010
  • San Francisco Emergency Medical Services Agency
  • Hospital Standards for Hazmat and Chemical Weapons of Mass Destruction (2009)
  • 6/7/2010
  • South Carolina Earthquake Guide (2008)
  • This document makes general recommendations in protection and preparation for an earthquake.
  • 6/7/2010
  • South Carolina Hurricane Guide (2010)
  • This document makes general recommendations in protection and preparation for a hurricane.
  • 4/20/2010
  • Telecommunicator Emergency Response Taskforce (TERT)
  • TERT involves a program that includes assistance to individual states in developing programs that would lead to the establishment of predetermined and selected trained teams of individuals who can be mobilized quickly and deployed to assist communications centers during disasters.
  • 11/25/2008
  • Village of West Salem, La Crosse County, Wisconsin: Emergency Operations Plan
  • This municipal plan has been developed to provide procedures for the Village of West Salem government agencies to respond to various types of emergencies or disasters that affect the community.