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What We Do

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Contact OCC

NOTE: The OCC welcomes your feedback and comments by e-mail. We may use the information you send us in various ways, as outlined in our privacy policy.

Please keep in mind that e-mail is not necessarily secure against interception. Please do not include sensitive personal information such as your bank account, charge card, or social security number.


Consumers can contact the OCC, file complaints about national banks, and get answers to frequently asked banking questions at the OCC's consumer site,

Consumers may also contact the OCC Customer Assistance Group in English or Spanish, Monday through Friday from 7:00 a.m. to 7:00 p.m. CST. Call toll-free 1 (800) 613-6743 or TDD Number (713) 658-0340.

FOIA Requests 

If you wish to make a request for information under the Freedom of Information Act, or FOIA, visit our e-FOIA portal.

General Correspondence 

General correspondence can be sent to:

Comptroller of the Currency
Administrator of National Banks
Washington, DC 20219

Or by e-mail to general inquiries.

Congressional Inquiries  

Congressional inquires can be sent to OCC Congressional Liaison Office.

Press Inquiries 

Press inquiries can be directed to the OCC Press Relations Office, which may also be reached at (202) 649-6870.

Additional resources for members of the press are available in the OCC Online Press Room.

Other Comments, Feedback, or Inquiries 

  • Accessibility - Notify OCC of an accessibility issue with a Web site or request an accessible version of a document.

  • Alert Responses - Notify the OCC of an activity identified in an Alert or to respond to issues raised by an Alert.

  • APR and APY Calculators - Submit questions about the Annual Percentage Rate and Annual Percentage Yield calculator software.

  • Proposed Regulation - Submit comments on proposed regulations.

  • History - Submit questions about the history of the OCC or the national banking system.

  • OCC Careers - Request information about a career with the OCC.

  • Quarterly Derivatives - Submit questions about the Quarterly Derivatives Report.

  • Quarterly Journal - Submit questions about the OCC Quarterly Journal.

  • Risk Based Capital Software - (Discontinued) - Submit questions about the Risk Based Capital software.

  • Webmaster - Submit other questions or technical comments about the OCC Web site.