Guidance documents

From time to time, the CFPB will post letters and other materials providing guidance to industry and members of the public.

Documents on this page are generally presented as PDF documents. As much as possible, documents provided by the CFPB are presented as “machine-readable” PDFs – that is, documents that allow you to search, copy, and paste the text they contain.

You can contact the Bureau’s Office of Regulations to ask questions on how to interpret or apply the Bureau’s specific regulations at (202) 435-7700.

We have issued a statement to advise supervised institutions about regulatory flexibility in working with borrowers affected by Hurricane Sandy. We encourage financial institutions to work with these borrowers.

Supervision and examination manual

The Bureau’s Supervision and Examination Manual is a guide to how we will supervise and examine consumer financial service providers under our jurisdiction for compliance with Federal consumer financial law.

Depository institutions under CFPB jurisdiction

View the current list of depository institutions (DIs) and depository affiliates of DIs under CFPB supervision, based on September 30, 2012 call report data: PDF | Excel

Historical lists

More guidance documents

  • February 11, 2013 – Bulletin about mortgage servicing transfers
  • December 6, 2012 – Statement of Intent for sharing information with State banking and financial services regulators
  • November 29, 2012 – Bulletin regarding FCRA’s streamlined process requirement for consumers to obtain free annual reports
  • November 27, 2012 – Bulletin regarding implementation of the remittance rule (Regulation E, Subpart B)
  • October 31, 2012 – Bulletin regarding appeals of supervisory matters
  • July 18, 2012 – Bulletin regarding marketing of credit card add-on products
  • June 27, 2012 – Final policy statement on the publication of credit card complaint data, as published in the Federal Register
  • June 21, 2012 – Interagency guidance on mortgage servicing practices concerning military homeowners with Permanent Change of Station orders
  • May 16, 2012 – Memorandum of Understanding on supervisory coordination among the CFPB, Federal Reserve Board, FDIC, NCUA, and OCC.
  • April 19, 2012 – Bulletin regarding transitional licensing of mortgage loan originators under the SAFE Act
  • April 18, 2012 – Bulletin regarding lending discrimination
  • April 12, 2012 – Bulletin regarding service providers
  • April 2, 2012 – Bulletin regarding the payment of compensation to loan originators
  • January 4, 2012 – Bulletin regarding the Bureau’s supervision authority and treatment of confidential supervisory information
  • December 15, 2011 – Bulletin regarding whistleblower information, and law enforcement tips, and anti-retaliation protections
  • November 17, 2011 – Interagency statement for determining asset size of institutions for federal consumer financial law supervisory and enforcement purposes.
  • November 7, 2011 – Bulletin regarding notice and opportunity to respond and advise prior to enforcement proceedings
  • August 16, 2011 – Bulletin regarding Ex Parte Presentations in Rulemaking Proceedings
  • July 21, 2011 – Bulletin regarding the Interstate Land Sales Full Disclosure Act – communications with CFPB (updated December 19)
  • June 27, 2011 – Bulletin regarding Amendments to the Alternative Mortgage Transaction Parity Act (AMTPA)
  • April 11, 2011 – General Counsel Leonard J. Kennedy letter to financial institutions regarding section 1071 of the Dodd-Frank Act

You may also be looking for guidance or reference materials related to specific regulations.

Other

For public information regarding a petition to modify or set aside a civil investigative demand, see our list of decisions and orders regarding petitions to modify or set aside.