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Emergency Contacts
If you are a member of the general public...
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Call 911
If you believe you have been exposed to a hazardous agent, or if you believe an intentional threat will occur or is occurring, call 911 immediately.
Critical Phone Numbers for Professionals and the General Public
American Association of Poison Control Centers
1-800-222-1222
(Staffed 24/7) phone number connects anyone in the US to their local poison center. All calls are answered by a medical professional, with the goal of providing immediate poison exposure management instructions.
1-800-222-1222
(Staffed 24/7) phone number connects anyone in the US to their local poison center. All calls are answered by a medical professional, with the goal of providing immediate poison exposure management instructions.
ASPCA National Animal Poison Control Center
1-888-426-4435
(Staffed 24/7) A fee may be charged per case. Allied with the University of Illinois College of Veterinary Medicine.
1-888-426-4435
(Staffed 24/7) A fee may be charged per case. Allied with the University of Illinois College of Veterinary Medicine.
Centers for Disease Control / Agency for Toxic Substances Disease Registry
1-770-488-7100 or 1-800-232-4636
(Staffed 24/7) CDC's main emergency operations center.
1-770-488-7100 or 1-800-232-4636
(Staffed 24/7) CDC's main emergency operations center.
CHEMTREC
1-800-424-9300
(Staffed 24/7) public service hotline for emergency responders. CHEMTREC® is part of the American Chemistry Council.
1-800-424-9300
(Staffed 24/7) public service hotline for emergency responders. CHEMTREC® is part of the American Chemistry Council.
Federal Bureau of Investigation (FBI)
1-202-324-3000 (Headquarters)
Contains resources for citizens and others to prepare for and respond to a terrorist event, including victim assistance, training, incident reporting, and understanding threat levels.
1-202-324-3000 (Headquarters)
Contains resources for citizens and others to prepare for and respond to a terrorist event, including victim assistance, training, incident reporting, and understanding threat levels.
Federal Emergency Management Agency (FEMA)
1-800-621-FEMA
Contains chemical emergency-related information for households and communities, including preparation, and what to during and after an emergency event.
1-800-621-FEMA
Contains chemical emergency-related information for households and communities, including preparation, and what to during and after an emergency event.
National Response Center
1-800-424-8802
(Staffed 24/7) Federal point of contact for reporting oil and chemical spills; hotline for chemical & biological weapons of mass destruction incidents.
1-800-424-8802
(Staffed 24/7) Federal point of contact for reporting oil and chemical spills; hotline for chemical & biological weapons of mass destruction incidents.
"Staffed 24/7" indicates constant availability of someone to talk with any day of the week and at any time of the day or night.
Additional Resources for Professionals
If you are a response provider...
- 2008 Emergency Response Guidebook
1-202-366-4433: DOT Pipeline & Hazardous Materials Administration
Contains emergency response protocols for specific chemicals and chemical classes including fire & explosion hazards, evacuation perimeters, and first aid. - CAMEO Online database
1-301-713-2989: NOAA Office of Response & Restoration, Maryland
Chemical ID and properties, fire fighting, health hazards, PPE, first aid. Chemical reactivity feature for mixtures. Download database. - NIOSH Pocket Guide to Chemical Hazards
1-800-232-4636: CDC Info-request NIOSH
Condensed general industrial hygiene information on several hundred chemicals/classes. Does not include CWAs. - NIOSH Emergency Response Resources
1-800-232-4636: CDC Info-request NIOSH
Links to dozens of emergency response resources and chemical information. - NIOSH International Chemical Safety Cards
1-800-232-4636: CDC Info-request NIOSH
Summarizes essential health and safety information on chemicals for their use at the "shop floor" level. Approx. 1,600 industrial chemicals (no CWAs); 17 languages. CWA info. - OSHA Emergency Preparedness & Response
1-800-321-OSHA: OSHA assistance 24/7
OSHA resources. Specialty topics include: Chemical, Biological, Bioterrorism, Radiation, Personal Protective Equipment, Training and Education, Equipment. - Wireless Information System for Emergency Responders (WISER)
1-888-FINDNLM or Email to tehip@teh.nlm.nih.gov
Includes substance ID & properties, human health, and containment and suppression. Searchable by health symptom, substance properties. Download database to PC or mobile device.
Medical/hospital providers
- American College of Physicians Terrorism Resources
1-877-554-4625: CDC Clinician Information Line 24/7
Clinical terrorism resources. Palm Downloads for various illnesses. - American Hospital Association Disaster Readiness
1-202-638-1100: HQ, Washington, DC
Occupational and pediatric environmental health clinics. - Best Practices for Hospital-Based First Receivers (OSHA)
1-800-321-OSHA: OSHA assistance 24/7
Mass casualty incidents involving the release of hazardous substances. - Emergency Room Procedures - Chemical Hazard Emergencies
1-877-554-4625: CDC Clinician Information Line 24/7
CDC emergency room procedures in chemical hazard emergencies - a job aid (includes chemical warfare agents). - Medical Management Guidelines for Acute Chemical Exposures
1-877-554-4625: CDC Clinician Information Line 24/7
Prehospital and hospital medical management of hazmat exposures. Guidelines for over 50 chemicals, including many chemical warfare agents. ATSDR. - National Mental Health-Disaster Technical Assistance Center
1-800-789-2647: National Mental Health Info Center
Disaster Technical Assistance Center for Behavioral Health; primarily a clearinghouse of e-resources. - Poison Treatment Guides (IPCS INTOX)
1-905-572-2981: Canadian Centre for Occupational Health
Profiles for chemicals and biological agents also available. Maintained by the Canadian Centre for Occupational Health and Safety. - Rocky Mountain Poison and Drug Center
In case of poisoning or chemical exposure, dial 1-800-222-1222 and speak directly to a poison control specialist. If you are experiencing an emergency, please dial 911. - VA/DOD Clinical Guides - "Bio, Chem, and Rad Induced Illnesses"
1-800-368-6498: DOJ ChemBio Helpline
Pocket card clinical guides for treatment of biological, chemical, and rad. exposures. Dept of Defense / Veterans Administration. - Virtual Naval Hospital
Medical treatment information for chemical, nuclear, and biological warfare agents.
Public & community resources
- American Red Cross, Preparing for Events: Chemical Emergencies
1-800-733-2767: HQ, Washington, DC
Public information guides to various types of chemical emergencies. - CDC Chemical Emergencies
1-770-488-7100: CDC EOC-not for general public
1-404-639-7405: Office Terror Prep & Em Resp
General and chemical-specific info for public and professionals. Public info includes shelter-in-place, evacuation, dealing with chemically-contaminated clothing, and chemical fact sheets. - Department of Homeland Security "Ready.gov"
1-202-282-8000: DHS Ready Campaign The official readiness and awareness site of the US Government. Includes general information for the public on preparedness, health hazards, and sheltering. - Mental Health - "OVC Handbook for Coping after Terrorism: A Guide to Healing and Recovery"
1-800-851-3420: OVC resource center
Office for Victims of Crime (OVC), Dept of Justice. - Animal Poison Control Center - Pet Poison Helpline
1-800-213-6680
A fee may be charged per case. 24/7 service available in the U.S., Canada, and the Caribbean for pet owners and veterinary professionals requiring assistance with treating a potentially poisoned pet.
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