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E-mail Support

If you need to e-mail your questions or comments about the Go Direct® Program, do not send your Social Security number or account numbers through e-mail.

If you have questions about your personal bank account, please contact your Bank or Credit Union.

If you have questions about your individual federal payment, contact your paying agency. Below are toll-free telephone numbers for the major federal benefit agencies.

• Social Security Administration: (800) 772-1213
• Department of Veterans Affairs: (800) 827-1000
• Railroad Retirement Board: (877) 772-5772
• Department of Labor: (800) 638-7072
• Defense Finance and Accounting Service: (800) 321-1080
• Office of Personnel Management: (888)767-6738 (Washington, DC area only: (202) 606-0500)

The Go Direct® campaign is sponsored by the U.S. Department of the Treasury and the Federal Reserve Banks. The Direct Express® logo, Go Direct® and Direct Express® are registered service marks, and the Go Direct SM logo is a service mark, of the U.S. Department of the Treasury, Financial Management Service (used with permission). The Direct Express® Debit MasterCard® card is issued by Comerica Bank, pursuant to a license by MasterCard International Incorporated. MasterCard® and the MasterCard® Brand Mark are registered trademarks of MasterCard International Incorporated.