Support Service
If you need assistance with EBIS, please contact your servicing Customer Service Helpdesk at:
CDC Employees
E-mail: hrcs@cdc.gov
Phone: (770)488-1725
TTY: (770) 488-1228
NIH Employees
E-mail: hrsystemssupport@od.nih.gov
Phone: 301-451-1436
TTY: 1-800-877-8339
IHS Employees
Please contact your Regional HR Office
TTY: (301) 443-6394
CMS Employees
1-888-423-2737
Local: (410)786-3936
All Other Employees
1-888-447-3742
Local(301)827-8345
TTY:(301)480-0434
Hours of Operation
Monday-Friday, except federal holidays
8:00am-5:00pm (EST)