American Citizen Services

The Consular Section of the U.S. Embassy in Ulaanbaatar, Mongolia is at the service of  American citizens residing and traveling in Mongolia.  The Embassy is located just off of Big Ring Road in the 11th Micro-district, next to the Laotian Embassy.  For information about specific consular services or to register with the Embassy please see the links on the left.

American Citizen Services are available Mondays and Thursdays, between the hours of 1:00 and 3:00 PM. Starting 1 September, 2011, services are being provided by appointment only.  To make an appointment please visit the U.S. Citizens Services Appointment System.
 
To contact the Consular Section, you can call 976-7007-6001, or send us an email at UlaanbaatarACS@state.gov. 

For emergencies after regular business hours, involving U.S. citizens, please contact the Embassy Duty Officer at 976-99114168. 

For information about Mongolian visas, Mongolian immigration information, or Mongolian registration requirements, please visit the website the Immigration agency of Mongolia.  Please be advised the US Embassy cannot assist you with visa applications or intercede on your behalf should you have a problem with a Mongolian visa.

For general information about current conditions in Mongolian and country specific information for travelers, please visit the page about Mongolia on the State Department’s homepage.

For questions or concerns regarding the “no fly list” or problems resulting from passenger screening, please contact the Department of Homeland Security (DHS).  DHS does have a redress process for reviewing the request of an individual traveler to be clearly identified as not the target of the lookout. Travelers can request an audit of their case by completing and signing the redress request form and following the website instructions for submitting it to DHS.