Contacting the Embassy

Thank you for contacting the U.S. Embassy Ulaanbaatar. We will make every effort to assist you in locating the information you seek. To ensure that your message is routed as quickly as possible to the appropriate office in the U.S. Embassy, please select from the following categories to send your message:

Main Switchboard: (976)-70076001

Mailing Address

U.S. Embassy in Mongolia
P.O. Box 341
Ulaanbaatar-14192
MONGOLIA

Consular Section

To contact the Consular section for information on Non-Immigrant visas, you may send an email to UlaanbaatarNIV@state.gov.  

To inquire about Immigrant visa issues, please email us at UlaanbaatarIV@state.gov.

To report fraudulent activity or problems with a visa broker, please email us at UlaanbaatarFPU@state.gov.

And, finally, if you are having technical issues with the online appointment and/or application system, please send an email to support-mongolia@ustraveldocs.com.

Public Affairs Section

General Feedback: pao@usembassy.mn

Reference Questions: pasirc@usembassy.mn

Please Note: The Public Affairs Section NOT answers inquiries concerning visa matters. All such inquiries must be referred to the Consular Section.

Hours of Operation

8:30am to 12:30am & 1:00pm to 5:00pm, Monday through Friday. Closed on all American and Mongolian holidays.

Webmaster

This site is produced and maintained by the Public Affairs Section, U.S. Embassy, Ulaanbaatar. Links to other Internet sites should not be construed as an endorsement of the views contained therein.

If you have any comments or questions regarding our website, please send an e-mail.
Contact E-mail: pao@usembassy.mn 

Please Note: We are NOT answer inquiries concerning visa matters. All such inquiries must be referred to the Consular Section.