Here's what contract holders are saying.
“I would like to personally thank the NITAAC staff for helping us bring an innovative secured telework solution to our customer through the ECS III GWAC. They assisted us in creating a contractually compliant offering, and provided our customer, the National Institute of Neurological Disorders and Stroke (NINDS), with free training on NITAAC's easy to use procurement system. When it was time to deploy, the customer found ECS III offered a quick, easy, pain-free procurement. Having an innovative solution is only half the battle - the customer has to easily be able to purchase it, and NITAAC makes that happen.”
Ryan McCullough, Federal Sales VP Govplace, Inc.
“NIH ECS III is a quick and easy contract vehicle for all of CounterTrade Products' government clients. The contract provides a framework of confidence for our clients in its clarity of scope and virtually unlimited product offerings. ECS III offers a reliable and easy-to-use on-line portal for government and vendors, with capability ranging from the smallest micro-purchase to larger scale complex solutions. For example, CounterTrade Products recently assisted Indian Health Service by providing over 400 desktops in a single order, which we were able to provide at volume discounted pricing and deliver on-schedule for their refresh rollout. ECS III makes it possible for government clients to purchase competitively priced solutions with speedy fulfillment. Most important, our government clients can be assured that they have access to professional resources and the latest innovative solutions by quality vendors pre-selected by NIH.”
Joe Boglino,VP of Sales, CounterTrade Products, Inc.
“NITAAC's new e-ordering system is awesome! It streamlines their already efficient GWAC process making CIO-SP2i even faster and easier to use. Contractors and customers are going to love it.”
Debbie Rieger, President & CEO, A-TEK, Inc.
“There are multiple good reasons for government agencies to utilize NITAAC and its associated GWAC Contracts. NITAAC will review your statement of work within 24 hours of submission; you can enter your requirements into their automated system and get qualified proposals from industry leaders in a relatively short period of time, and you can potentially award a task order in less than 30 days. What could be easier?”
Linda Martin, Director of the Federal Acquisition Center of Excellence, Unysis
“Customer service, speed, flexibility and effective governance are the four most distinctive features that differentiate NITAAC from other government contracting centers. Through our experience working with NITAAC we believe those federal customers who are seeking performance-based total solutions and customer service support for operational requirements should choose NITAAC. We are confident that NITAAC delivers the best value and lowest risk to its federal customers.”
Mike Gaffney, President of North American Public Sector Civil and Health Services Group, CSC
“The automated and ease-of-use features of the NITAAC GWACs have been instrumental in its selection as the contract vehicle of choice by several of our government customers. Booz Allen knows that all our customers have direct access to the NITAAC staff. This allows them to get the focused attention from pre-award through contract administration to contract close-out. Such focused attention ensures that all issues are address in a timely manner and that the customer is satisfied.”
Dave Gordon, Principal, Booz Allen Hamilton Inc.
“NITAAC will train any size audience and allow the customer to control the entire acquisition process, from requirements to award, while supporting the customer every step of the way.”
Dan Norton, Vice President Business Development, Lockheed Martin
“NITAAC and L-E are both vested in the success of CIO-SP2i. They've always been willing to help us reach out to customers, and the program office has played a key role in educating organizations about using the GWAC. Our open, productive relationship is a win/win for all parties, especially our end customers, who gain access to a convenient and well-managed contract vehicle for securing IT solutions. NITAAC helps us help our customers. Their Customer Support Center, website and e-GOS ordering system make the CIO-SP2i task order procurement process simple and efficient. This saves valuable time and effort, enabling organizations to focus fully on their mission.”
Dan Shyti, VP of the GWAC Management Center, L-3
The following comments were gathered through an anonymous survey of NITAAC prime contract holders:
“As a contrast to GSA, NITAAC has implemented a centralized model for Governance of its GWACs. As a result, there is only one consistent set of policies and procedures common to all contracts and tasks. With a consistent set of policies and procedures and interpretations of policies and scope, the Government customer and the supporting contractors are authorized to execute the awarded tasks within a given and consistent set of rules and policies. There is no confusion and all parties are provided with limits.”
“We have greatly enjoyed using the NITAAC contract vehicles for the last 6 years thanks to the wonderful team of contracting officers that make using the vehicle simple and painless. The NITAAC contracting officers have always been willing to work closely with their clients by providing helpful guidance throughout the contract process. The reliability, responsiveness, and competence of the NITAAC team are what make the already structured and organized vehicles more competitive and attractive.”
“The NITAAC contract vehicles offer competitive pricing along with a streamlined process that makes the vehicles viable and accessible to our clients seeking a variety of imaging products and services. We trust that the NITAAC team will continue to strive for excellence in achieving customer satisfaction and developing new means to make the contract process even more appealing.”
“NITAAC simply does it better, more efficiently, and cheaper than other IDIQ contract vehicles.”
