How Can We Help You?

Do business with NITAAC and you'll learn one thing quickly: the customer always comes first. It's not just a saying here at NITAAC. We've geared our operations around your needs. Whether you're just beginning a solicitation and need help with research, or you've already placed a task or delivery order on one of our vehicles, NITAAC is committed to making sure you get answers faster, so you can keep your acquisitions on track.

The NITAAC Customer Support Center

Call or email NITAAC Support with any technical, contractual or procedural question, and we'll get back to you quickly, typically within 1 hour.  It's a promise we can make because of our hub and spoke system, in which inquiries are assigned a ticket, and then distributed to a dedicated team of Contracting Officers, IT Specialists and Subject Matter Experts. It's a great way to keep the wheels turning, because it's like having 40+ people on your team. Click here to send an email.

Technical Reviews

When you submit a Statement of Work, Statement of Objectives, or Performance Work Statement to NITAAC through one of our secure, web-based ordering systems (e-GOS or RFQ), we automatically perform a comprehensive assessment within 24 hours. Our team reviews each requirement for scope, clarity and other factors which can affect the quality of responses you ultimately receive. After review, we return it with recommendations, which you are then free to incorporate into your requirements packages. The customer is always the ultimate decision maker, and NITAAC offers guidance simply as a value-added service.

Tools and Templates Library

NITAAC has put together a library of common acquisition tools and templates based on our 20+ years of experience in GWAC administration. If you don't see what you need, please don't hesitate to contact NITAAC Support and ask as we have many more specific examples than those currently found in the library. Click here to browse the library.

Free Training

Learn how to save time, money and resources with NITAAC's free training  and earn certification for two continuous learning points. Each 1-1/2 hour session features information on GWACs that will help you drive efficiencies in IT Acquisition. Choose an on-site session at your location, or join one of our monthly sessions via webex or here at NIH. Click here to learn more.

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