Here's what federal buyers are saying.

Below are a few of the comments NITAAC has received through its web survey. Due to the anonymous nature and privacy features of the questionnaire, authors’ names are not typically captured.
“I would like to take this opportunity to express my sincere appreciation for all the work your staff has done in getting the Information Protection and Risk Management task order completed and awarded.”
“I wanted to thank you and the NIH IT Acquisition and Assessment Center staff for the support our office has received in procuring IT services for two major IT projects. Your knowledge, patience and willingness to go the extra mile to meet our tight deadlines ensured that the projects started on schedule and made OCR a repeat customer.”
“The NITAAC Information Technology Team is excellent in answering technical questions and in also walking new users through the system. (This compliments the entire process from Cradle-to-Grave.) This makes it a very easy system to utilize.”
“I'm thrilled that I finally found a government contracting operation that is capable and dedicated to serving its clients who are the government agencies, and not the contractors!”
“CIOSP2i has provided us with invaluable service since the initial award of the task orders. We currently have two web services contracts that provide support to a vast number of customers in and outside of the DoD arena. CIOSP2i has consistently provided crucial support in assisting to our mission. CIOSP2i has worked diligently in assisting myself, the Contracting Officer’s Technical Representative, with incremental fundings, administrative modifications, and invoicing process for each of the contracts. Each individual on the team has served us in an exemplary manner. The CIOSP2i contract is a credit to the overall contracting process. We hope to continue to work with them for all future endeavors. They would be a credit to any Government agency that would choose to utilize their services.”
“The CIOSP2 contract has fully met my needs for the important IT work that we undertake. The NITAAC staff has shown flexibility, while maintaining standards, when it came to the award fee portion of the TO. I felt supported when I gave the contractor a less-than-outstanding grade during the first award fee period.”
“Every modification and funding action has been acted on with great efficiency and speed. I couldn’t be happier with the service being provided. I certainly hope there will be a follow-on GWAC to replace CIOSP2 when it runs out in a couple of years as I would like to continue the same level of excellent service that I currently receive from NITAAC.”
“The CIO-SP contract was critically important to the success of project. Our CIO-SP contractors worked with us to help us meet a legislative mandate. We went from passage of the law to multi-million dollar task orders in approximately 30 days using the CIO-SP contract. It was a mighty undertaking for a small agency such as ours. We have been using CIO-SP ever since. Because ours is a small agency with limited or no contracting staff resources, we look for services that help us make do with less. We are very proud of what we have accomplished, and we believe we could not have been successful without CIO-SP. Our relationship with the selected CIO-SP vendors has been exceptional because all of the contractual headaches have been dealt with up front by CIO-SP. We believe the CIO-SP provides exceptional value. It has been “win-win” for government and for the companies participating in the contract.”
“We have been completely satisfied with the work provided by the various contractors that have been tasked to provide services through the CIO-SP. We continue to use CIO-SP because it saves us time and money, and it provides quality IT services through highly qualified vendors. For us, it is an absolute necessity, and is integral to our acquisition strategy.”
“Outstanding IT Team, From IT Director to Techs.”
“I look forward to working with you and the NIH IT Acquisition and Assessment Center (NITAAC) on future IT contracts. Please feel free to notify us when the CIO-SP3 contract is awarded.”