Customer Service Information
The Office of Research Facilities provides custodial services to most NIH buildings on and off-campus. Services available in leased and owned facilities may differ; those available in leased facilities vary based on the requirements of the specific lease. In some cases, services are provided by other organizations. Use the following table to direct your questions about custodial services to the right source.
|
For questions about . . . |
Contact |
Phone |
|
Animal holding areas |
Animal Facilities Managers for each individual building and room |
Varies with building and institute |
|
Animal facilities – administrative office space, bathrooms, and lobbies outside animal holding areas |
Customer Service |
301-435-8000 |
|
Baltimore , Maryland facilities |
Raymond Phelps |
443-740-2760 or 240- 479-1874 |
|
Patient areas in Building 10 and the CRC |
Housekeeping Services |
301-496-2417 |
|
Laboratory Areas of the CRC (East and West Labs) - B2 Industrial Areas of the CRC (B2 Corridor) |
Housekeeping Services |
301-496-2417 or 301-435-3075 |
|
Non-patient areas in Building 10 and ACRF- bathrooms labs, offices, corridors,support areas |
Customer Service |
301-435-8000 |
|
Conference Centers in Buildings 10 (Masur and Lipsett); 45; and 31C, 6 th floor. |
Marianne Bachmann |
301-435-1677
|
|
NIEHS facilities |
Ron McMillan |
919-541-7838 |
|
NIH owned and leased facilities (except Building 10) |
Customer Service |
301-435-8000 |
|
Parking garages – including interior and lobby areas of elevators and stairwells |
Customer Service |
301-435-8000 |
|
Rocky Mountain Laboratories services |
Mark Mora |
406-363-9203 |
|
Special custodial requests |
Customer Service |
301-435-8000 |
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