Helplines, Hotlines, and Referral Sources

To report suspected elder abuse, neglect, or exploitation in Illinois:

• 1-866-800-1409 (For suspected elder mistreatment in the home).
• 1-888-206-1327 (For suspected elder mistreatment in the home, TTY access).
• 217-524-6911 (For suspected elder mistreatment in the home, out of state line).
• 1-800-252-8966 (To reach the Senior Helpline to report suspected elder mistreatment in long-term care facilities, in state line).
• 1-888-206-1327 (To reach the Senior Helpline to report suspected elder mistreatment in long-term care facilities, TTY access).
• 217-524-6911 (To reach the Senior Helpline to report suspected elder mistreatment in long-term care facilities, out of state line).

Additional Information

Individuals wishing to report suspected elder mistreatment may telephone the state help lines listed above, or visit the Elder Abuse Provider Agencies Directory (PDF) to contact specific county offices directly regarding suspected elder mistreatment in the home. For suspected elder mistreatment in long-term care facilities, visit the Long-Term Care Ombudsman Directory (PDF).
For publications regarding elder abuse and aging issues, Click Here.

State Government Agencies

• Illinois Protective Services for Seniors
• Illinois Department on Aging
• Illinois Department of Public Health – Nursing Homes in Illinois
• Illinois Long-Term Care Ombudsman
• Illinois Office of Attorney General

Laws & Regulations

• 320 Illinois Compiled Statutes 20/1-20/14 Elder Abuse and Neglect Act
• 210 Illinois Compiled Statutes 30/1-30/16 Abused and Neglected Long Term Care Residents
• 20 Illinois Compiled Statutes 105/4.04 Long Term Care Ombudsman Program

Other Resources

• Illinois Domestic Violence and Sexual Assault Services Directory

To submit updated state hotline, helpline, or web information, Click Here or email NCEA-info@aoa.hhs.gov .