2011 National 911 Progress Report

Guidelines for NG911 Legislative Language

State of 911 Webinar

'State of 911' Forum Announced: First Webinar Event is Nov. 13

National Public Safety Telecommunications Week

The National 911 Program Submits 2011 Report to Congress

In a report dated December 21, 2011, the activities of the National 911 Program during Fiscal Year 2011 were shared with multiple Congressional representatives. More information is available here.

USDA Announces Funding to Improve 911 and Emergency Communications Services in Rural America

Agriculture Secretary Tom Vilsack announced changes in federal regulations that will help rural communities obtain advanced emergency communications services, including 911 access to better respond to emergencies and disasters. These changes will help rural communities obtain next generation 911 services necessary to maintain the security and safety of rural residents and businesses.

NG911: “What’s Next?” Report Released

The Transportation Safety Advancement Group (TSAG) has released the NG911: What’s Next? report. The report, released at the National Rural ITS Conference in Coeur d’Alene, Idaho, includes a series of four white papers created by stakeholders in four emergency response disciplines: law enforcement, fire-rescue, emergency medical services and transportation operations—addressing their information needs in utilizing the Next Generation (NG) 911 system.

Learn More About The "911: The Number to Know" Campaign

April is National 911 Education Month. And for the first time, there is a national campaign to help individual 911 call centers, regional 911 authorities, and state and national 911 organizations to speak together with one voice, and still retain the ability to send or choose their own primary outreach messages.

FCC Takes First Step To Help Revolutionize 911 Services For Consumers, First Responders

The Federal Communications Commission adopted a Notice of Inquiry (NOI) seeking public comment on how Next Generation 911 (NG911) can enable the public to obtain emergency assistance by means of advanced communications technologies beyond traditional voice-centric devices. The FCC has undertaken this proceeding in response to a recommendation in the National Broadband Plan seeking to harness the life-saving potential of text messaging, email, video and photos from mobile and landline broadband services.

The Next Generation 911 What's Next Project

The Next Generation 911 What’s Next Project is an initiative of the U.S. Department of Transportation and is being carried out by the Transportation Safety Advancement Group (TSAG). The project draws on the expertise of public safety experts to identify and prioritize digital data, potentially available to first responders via the Next Generation 911 (NG911) system, which could best improve their safety and performance. Click HERE for more information.

911 Resource Center Goes Live

Does your agency have a question about 911 or need information on 911 technology?  You have a new resource – the National 911 Resource Center.

Created in partnership with, the National 911 Resource Center develops, collects and disseminates information concerning practices, procedures and technology used in the implementation of 911 services. This will be accomplished by:

  1. Hosting an online clearinghouse, and
  2. Providing technical assistance and information upon request.

The National 911 Resource Center is not a consulting service, but will house an expanding collection of 911 information and your questions will be answered by 911 subject matter experts.

Submitting Information to the Clearinghouse
We encourage you to share your experience and expertise. You can submit anything that may be of use or interest to others:

  • Job descriptions
  • Standard Operating Procedures, policies, legislation, and regulation
  • Reports, plans, and guidelines
  • Requests for Proposals and Requests for Information

If you have materials you’d like to share, go to and click on “911 Resource Center.” Then select “Submit New Content” from the column on the left. All submissions are reviewed by a Content Oversight Panel (COP) made up of representatives from public and private 911 agencies.

Accessing Information in the Clearinghouse
To search the clearinghouse, visit the 911 Resource Center and type your search topic or keyword(s) in the search box in the upper-right section of the page. Advanced search options are available by clicking the “Advanced” link.

Obtaining Technical Assistance

Visit the 911 Resource Center and select “Technical Assistance” from the column on the left.  Or contact the National 911 Resource Center at 1-877-TAC-4911 or