Chat with Us

Live Chat Hours of Operation

Chat services are available Monday - Friday: 08:00 AM - 08:00 PM Eastern Time (except Federal Holidays)

It's Wednesday, February 13, 2013 07:33 PM Eastern Time


Having Trouble Chatting?

If you can't access our chat program, or have a technical problem during a chat, you can e-mail us your question or call us at 1-800-FED INFO (1-800-333-4636) from the USA or Canada. Call 1-202-208-1576 if you are calling from a country other than the U.S. or Canada.

Privacy/Security Notice tries to protect your privacy, but we can't guarantee the security of any information you send over the Internet. Don't send personal information, such as a Social Security number. To improve response quality, we monitor and record chats. Anyone using this service expressly consents to such monitoring. If you send us possible evidence of criminal activity, monitoring records may be provided to law enforcement officials.

System Requirements

Our web chat application works best with systems running Microsoft Internet Explorer version 6.0, Firefox 2.0, Safari 2.0, and Netscape 7 or higher versions. You may need to disable pop-up blockers to take advantage of all aspects of our chat service.