ATRRS - Army Training Requirements and Resources System. The Link to a Trained and Ready Force

You are receiving this message because the password that you are attempting to enter is incorrect. If you have recently requested a temporary password you should wait three business hours before attempting to use it.

If you recently requested a new 90-day password it will not take effect until the following day. If you need a new temporary password please click “Continue”.

If you do not know your password please click “Continue”. Please Note: The temporary password that you will be issued will not take effect until three business hours from the time that it is issued.

You are receiving this message because you have allowed your password to expire. Please note that ATRRS Passwords expire every 90 days. The system will prompt you with a warning message 21 days and out before the expiration date (and every day after that) when you logon.

Please remember to use the ‘Renew Password’ link at the top of every Portal’s function to change your password before it expired.

An access code is a code that is assigned to each user to set up the permissions that they have on our website. Normally your Access Code Manager sets up your access code for you. This person is normally someone located in your higher headquarters.

If you are unaware of who this individual is, please call the appropriate contact below, and they will set up an access code for you. In the meantime you may use the generic access code that all users have utilization of, "REVIEW". This access code will not allow you to make any changes within ATRRS, it will only allow you to simply VIEW the information.

ACCESS CODE MANAGERS

1. Active Army: Contact the ATRRS Help Desk | Comm 703.695.2353 | DSN 225-2353 | Email:



2. Army Reserve: Contact immediate higher HQ, RSC, Functional Command HQ or USARC



3. National Guard: Contact POTO or State Training Coordinator



4. Air Force and Navy: Ralph Steinway - Comm 703.695.5914 | DSN 225.5914 | Email:Ralph.Steinway@hqda.army.mil



5. Air Force Acquisition or DAU: Contact the ATRRS Help Desk | Comm 703.695.2353 | DSN 225-2353 | Email:



6. USAEUR: David Clark - DSN 476.3429 | Email:dm.clark@us.army.mil

An access code is a code that is assigned to each user to set up the permissions that they have on our website. Normally your Access Code Manager sets up your access code for you. This person is normally someone located in your higher headquarters.

If you are unaware of who this individual is, please call the appropriate contact below, and they will set up an access code for you. In the meantime you may use the generic access code that all users have utilization of, "REVIEW". This access code will not allow you to make any changes within ATRRS, it will only allow you to simply VIEW the information.

ACCESS CODE MANAGERS

1. Active Army: Contact the ATRRS Help Desk | Comm 703.695.2353 |DSN 225-2353 | Email:



2. Army Reserve: Contact immediate higher HQ, RSC, Functional Command HQ or USARC



3. National Guard: Contact POTO or State Training Coordinator



4. Air Force and Navy: Ralph Steinway - Comm 703.695.5914 | DSN 225.5914 | Email:Ralph.Steinway@hqda.army.mil



5. Air Force Acquisition or DAU: Contact the ATRRS Help Desk | Comm 703.695.2353 | DSN 225-2353 | Email:



6. USAEUR: David Clark - DSN 476.3429 | Email:dm.clark@us.army.mil

YOU DO NOT NEED AN ATRRS LOGON ID TO TAKE ONLINE TRAINING. DO NOT APPLY FOR AN ATRRS LOGON ID, UNLESS YOU MEET THE CRITERIA REQUIRED TO HAVE ONE.

If you do not know your ATRRS Logon ID you may email the ATRRS Help Desk () from your AKO ID so that we can look-up the appropriate Logon ID; or you may call the ATRRS Help Desk (703.695.2353).

Once you have been provided your ATRRS Logon ID you may use the Logon Assistance Center to Request a temporary password.

The "READY3" error message that you receive when you are attempting to change your password means that there is an error in your account permissions.

You will need to call the Access Management Office (the office that developed and maintains your account), and ask them to reset your permissions. Their phone number is (703) 693-3625.

If you receive this error message when you attempt to Renew your 90-Day password it means that the system is currently busy. Please try again at another time.

Attempting to change your password during low-peak hours (early in the morning and late in the evening) is often successful.

An error of "password violations" usually means that you are trying to enter the wrong password. Another possibility may be that someone accidentally typed your Logon ID instead of theirs and suspended you.

You may call the Access Management office directly for removal of password violations if you are sure that you know your password.

The Access Management office is open from 7:30am-3:30pm Monday-Friday Eastern Standard Time and can be contacted at 703-693-3625 or DSN 223-3625. If you are not sure if you have the correct password, please click “Continue” to generate a temporary password.

If you have a pop-up blocker installed on your computer it may be preventing you from viewing your password. Please speak with your local network administrator and ask them for assistance.

You can also press down and hold the <CTRL> key while clicking on the ‘Renew Password’ link to override a pop-up blocker. Your password is only displayed on screen for 30 seconds and then will disappear.

If you miss the password you may simply click on the ‘Renew Password’ link again to request another password. The last password that you requested will always be the one that takes effect the following day.