User Training
Take our eLearning modules to learn more about how ATRRS works and for solutions
that answer the most common problems users encounter.
ATRRS HOMEPAGE OVERVIEW
Overview of all the links and resources available through the ATRRS Homepage website.
ATRRS ANSWERS
Step-by-step walkthrough for locating answers in the Student Self Service Center and FAQs windows.
ATRRS USER HELP
Overview of the just-in-time help options offered to ATRRS users.
USING THE COURSE CATALOG
Step-by-step walkthrough for using the Course Catalog.
ATRRS 101 OVERVIEW
Overview of the history and importance of the ATRRS program.
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FAQ
Provides answers to the most frequently asked questions regarding ATRRS.
Question:
How do I know when my ATRRS password will expire?
Answer:
You are provided with a message beginning 10 calendar days prior to your 90-day password expiration date. The message appears as soon as you log onto ATRRS. If you only log on to ATRRS intermittenly, or less than once a week, it is highly recommended that you set your own reminder to renew your password before the 90-day period expires.
Question:
Who do I contact for questions about, or assistance with, my Individual Development Plan (IDP)?
Answer:
Contact your Acquisition Career Manager (ACM). A list of Acquisition Career Managers can be found by going to: http://asc.army.mil/contacts/acms.cfm.
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How To Contact Us
LOGON ASSISTANCE CENTER
Visit the Center for an explanation of common error messages associated with an ATRRS logon.
EMAIL US
Email us your ATRRS questions. We usually respond within one business day.
FAX US
Fax us your ATRRS questions. We usually respond within one business day.
CALL US
Call the ATRRS Help Desk for additional support and for answers not found elsewhere.
GENERAL FEEDBACK
Use our Feedback Form to send us your comments on the new ATRRS website.