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DB350 - Angel Overview

Description:

    Angel is a leading provider of cloud-based Customer Experience Management (CEM) solutions for Interactive Voice Response (IVR) and Contact Centers. These solutions enable mid-market and enterprise organizations to quickly deploy voice, SMS, chat, mobile, and Business Intelligence (BI) applications that all put the Customer Experience (CX) First. Angel?s solutions are built on an on-demand, software-as-a-service (SaaS) platform and require no investment in hardware, software, or human resources.

Objectives:

    Topics to be included in this demonstration are:
  • CX Builder
  • Voice Sites
  • Voice Pages
  • No Input No Match
  • Site Overview
  • Site Properties
  • System Commands
  • Outbound
  • Tasks
  • Recordings & Voicemail

Reasonable Accommodations/Interpreting Services

For deaf or hard-of-hearing individuals requiring interpreting services, please enter your request online in the Interpreting Services System at least five (5) days before the start of the class. If you have any questions regarding this service you may contact the ORS/DATS Interpreting Team at (301-4020-8180). Individuals who need other reasonable accommodations to participate in any of the CIT Training courses should let CIT Training know at least 5 days prior to the class.

Sections Available:

DateTimeLocationRegister for this Offering
Feb 18, 2013 Monday 1:00pm - 2:00pmADOBE CONNECTRegister for Offering

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