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Support

Forgot Your Password?

To reset your FCC Registration Number (FRN) password online you will need the answer to a Personal Security Question, as well as your FRN.

 Select one of the following:
        
  Update   Update
       

If you do not have a Personal Security Question:

 If you know your FRN and Personal Security Question:
     
Set Personal Security Question     Reset Password  
       

The Personal Security Question (PSQ) will allow the user the ability to change their password without contacting FCC Support staff. All customers will be required to select a PSQ and provide an answer when they log into CORES online. Individuals will be able to choose from questions commonly used in industry such as “what is mother’s maiden name”, “what is your favorite pet’s name”, and “what is the city of your birth”. Business entities will be able to choose from predefined question types appropriate to their needs, such as “internal employee ID” and “Date of Hire”. You may also define your own customer question. Once you enter a question and answer into the system, you can immediately begin using online password reset.