Web Address Not Found
We could not find the web address you entered. Please check the web address entered and try again.
As part of consent orders with federal bank regulators, the Office of the
Comptroller of the Currency (OCC), the Office of Thrift Supervision (OTS),
and the Board of Governors of the Federal Reserve System (FRB), the
Independent Foreclosure Review was established to determine whether
eligible homeowners suffered financial injury because of errors or other
problems during their home foreclosure process between January 1, 2009
and December 31, 2010.
In January 2013, an agreement between 11 mortgage servicers and Federal bank regulators was reached that will end
the Independent Foreclosure Review for those participating servicers and will result in all of the eligible borrowers
for those servicers receiving a payment under the Agreement. This agreement includes Aurora, Bank of America, Citibank,
JPMorgan Chase, HSBC, MetLife Bank, PNC, Sovereign, SunTrust, U.S. Bank, Wells Fargo and their affiliates or acquired
loan servicing companies.
The Independent Foreclosure Review Process continues for the following servicers at this time:
Ally, Everbank and OneWest.
The submission window is closed. Homeowners who believed they were
eligible to participate in the program were required to complete and submit a
Request for Review Form no later than December 31, 2012. No action is
required by eligible borrowers to receive payment under the recent Agreement.
El período de presentación ha finalizado. Los propietarios de casa
que creían ser elegibles para participar en el programa tenían que completar y
presentar un Formulario de Solicitud de Revisión a más tardar el 31 de diciembre de 2012.
No es necesario que los prestatarios elegibles tomen ninguna medida para recibir el pago conforme al Acuerdo reciente.
For questions, call 1-888-952-9105.
Monday through Friday, 8 am - 10 pm ET or Saturday, 8 am - 5 pm ET
Third Party Assistance
If you are a homeowner working with a housing counselor, attorney or other third party who is assisting you with a
Request for Review Form that has already been submitted, please call 1-888-952-9105. Be prepared to provide the
following borrower and property information: the borrower(s) first name & last name and current mailing address; the
Independent Foreclosure Review reference number (if available); the loan number and property address of the
mortgage loan; the last 4 digits of borrower Social Security or Tax Identification Number (SSN/TIN).
The Independent Foreclosure Review is monitored by federal bank regulators, the Office
of the Comptroller of the Currency and the Board of Governors of the Federal Reserve
System, to ensure a fair and impartial process.
For additional information, visit the Office of the Comptroller of the Currency,
the Board of Governors of the Federal Reserve System,
the Prevent
Loan Scams, or the
Loan Scam Alert websites.