ActiveSync Wireless Messaging Services

To order or inquire about this service, please contact the NIH IT Service Desk.

Service Hours: 24 hours a day, 7 days a week.

Email and Messaging Services

Central Email Service (CES)

ActiveSync Wireless Messaging Services encompass a range of tools and services of value to users of devices such as Apple's iPhone and iPad, as well as Windows-based smartphones. This service allows NIH customers to have wireless access to their email, calendar, address book, tasks, and notes by connecting to the Central Email Service using their wireless device.

Customer Benefits

These devices also have pager-like functionality and are an extension of the user's mailbox that can travel anywhere in the United States. Some models with an appropriate carrier and service plan may be used overseas.

Customer Market

This service is available to all NIH customers.

Frequently Asked Questions

Q: How do I set up this service for my device?

A: See the EMIB webpage on configuring ActiveSync Devices at https://emib.cit.nih.gov/services/Pages/ConfigureActiveSyncDevicesIPhone.aspx for specific instructions. You can also find more information at NIH's Handheld Users Group site: http://hug.sig.nih.gov/.

Q: Can I use my personal device to connect to the NIH Central Email Service (CES)?

A: No. The NIH Mobile Device Security Policy currently prohibits the use of personal devices for remotely accessing the CES.

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