It is recommended that you contact the IT Service Desk via phone if you have an emergency.
| Phone: |
301-496-4357 (301-496-HELP) |
| Toll Free |
866-319-4357 |
| TDD/TTY: |
301-496-8294 |
|
| Web: |
ITServiceDesk.nih.gov |
Online Service Request
Submit a request for support using our online form.
Hours
Our normal hours of operation are 6:00 a.m. to 6:00 p.m., Monday through Friday, Eastern Time.
We also have limited after hours support for emergencies available 6:00 p.m. to 12:00 midnight on weekdays and 8:30 a.m. to 5:00 p.m. weekends and holidays.
