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Consumer Assistance

Consumers can contact the Federal Reserve to file complaints about financial institutions that the Federal Reserve regulates and get answers to frequently answered questions:

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Main Telephone/TDD

For other inquiries, or to speak with an operator: 202-452-3000

Telecommunications Device for the Deaf (TDD) Line

For TDD access: 202-263-4869

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Savings Bonds

Savings bonds can be purchased and redeemed through the TreasuryDirect program, which is administered by the Department of Treasury. To purchase savings bonds, or for additional information, please contact TreasuryDirect:

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Currency and Coin

For consumers:

• If you have damaged or mutilated currency, or need currency replaced, contact the Bureau of Engraving and Printing
• If you have currency you suspect is counterfeit, contact your local Secret Service Field Office
• For questions about coins, please contact the U.S. Mint

For depository institutions:

• Contact your local Reserve Bank office

For additional information on Reserve Bank services for depository institutions, please visit www.frbservices.org.

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Comments on Regulations

The Board of Governors invites comments from the public on proposed rules:

Proposals for Comment
Note: All comments are published on the Board's website in unaltered form.

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General Comments for the Chairman and the Board of Governors

The Board welcomes your feedback. Comments can be submitted by e-mail, phone, or postal mail:

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Suspicious Emails

If you have received an email claiming to be from the Federal Reserve, see our Fraud and Scams page.

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Publications

For information on reports, statistical releases, research and data, Congressional reports and other publications from the Board of Governors of the Federal Reserve System:

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Reserve Banks

The Federal Reserve System is composed of the Board of Governors located in Washington, D.C., and twelve regional Federal Reserve Banks and their Branches:

Federal Reserve Bank contact page

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Other Agencies

The Federal Reserve System is part of a broader system of federal agencies that regulate the financial system. Contact information and descriptions of the other federal regulatory agencies:

Federal Agency Contacts

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Tours

Tours of the Board of Governors, as well as the art exhibitions are welcomed and available to the public. Information on arranging your visit is available at:

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Media Inquiries

Media inquiries for the Board of Governors should be directed to the Public Affairs office:

Phone: 202-452-2955

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Inspector General Hotline

The Office of Inspector General (OIG) was established by Congress as an independent oversight authority within the Board of Governors of the Federal Reserve System and for the Consumer Financial Protection Bureau. The OIG operates a Hotline to facilitate the reporting of fraud, waste, or abuse in either agency's programs or activities.

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Freedom of Information (FOIA)

For the request of records from the Board of Governors of the Federal Reserve System:

FOIA page

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Careers

Information about career opportunities at the Federal Reserve Board:

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Stay Connected

There are other ways to stay connected with the Board of Governors of the Federal Reserve System:

• Current FAQs

• Who owns the Federal Reserve?
• Does the Fed ever get audited?
• How is the Federal Reserve System structured?

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