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Frequently Asked Questions for Organizations

 

Here are some of the most frequently asked questions from organizations working with or seeking to work with the Corporation for National and Community Service (CNCS).

Where do I find out about CNCS funding opportunities?
Opportunities vary by program. Learn more about what’s available, eligibility, responsibilities, and new grant opportunities.

How do I submit a grant application?
eGrants is an online system designed to automate the entire grants and project management process from application to closeout. It allows applicants to find funding opportunities, apply for grants or projects, and manage grant reporting online. Visit eGrants.

Help, I’m having trouble using eGrants. Who can I contact for help?
Listed below are points of contact available to you for answering your questions, obtaining information or technical assistance involving eGrants.

For technical issues related to eGrants, please visit http://www.nationalservice.gov/questions/app/ask or call 1-800-942-2677. Hours of operation are 8:00 AM to 6:00 PM Eastern time, Monday through Friday. Inquiries concerning NOFAs, application content or general program questions should be directed to the specific program officer or program staff.

Inquiries concerning NOFAs, application content or general program questions should be directed to the specific program officer or program staff.

  • Senior Corps: Contact your CNCS State Office.
  • AmeriCorps State/National: For AmeriCorps State/National specific technical assistance and information, visit the AmeriCorps site.
  • AmeriCorps VISTA: Contact your CNCS State Office.
  • Peer Reviewers and Facilitators: Contact the Help Desk at 1-888-677-7849 or egrantshelp@cns.gov. Hours of operation: 8:00 AM to 6:00 PM Eastern time, Monday through Friday.

Where can I find training and technical assistance information?
The National Service Knowledge Network, CNCS’s online stop for training and technical assistance. Through the Resource Center, you can access training publications, sample forms, funding notices, effective practices, and much more. For a directory of all CNCS training and technical assistance providers, visit the Tools, Training, and Information section of the site.

I’m a faith-based organization. Am I eligible to apply for a CNCS grant?
The Corporation for National and Community Service's Faith-based and Community Initiatives (FBCI) is an integral part of our efforts to provide opportunities for Americans of all ages and backgrounds to give back to their communities. FCBI helps connect faith-based and other community groups to CNCS, ensuring that these groups have the capacity, tools, and volunteer power they need to help America’s communities flourish. Learn more about FBCI.

I’m interested in ordering national service gear such as T-shirts and sweatshirts. Where do I place my order?
Visit the National Service Catalog where you can purchase identity items online or download an order form.

I’m interested in promoting your programs to my organization’s constituents. Where can I order brochures or other promotional materials?
Visit the National Service Publications website to order publications and promotional materials.

Do you have any national conferences or trainings?
Search our National Service Calendars for upcoming trainings. In addition, each summer CNCS hosts workshops and seminars at the National Conference on Volunteering and Service sponsored by the Points of Light Foundation.

How do I find national and community service programs in my state?
Visit our State Profiles section and click on your state. There is a listing of grantees under each program. They are listed by city and organization name. To find the appropriate CNCS contact for your state, download the PDF labeled “National Service Contacts in My State.”

I’m a grantee and am looking for national and community service photos to use in our brochures. Where can I find them?
CNCS maintains an online photo gallery for all its programs. High-resolution digital files of the photos can be downloaded directly from the site.

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