Core Competencies
Written Communication
Definition:
Express oneself clearly in business writing.
Key Behaviors
- Uses writing effectively to create simple documents
- Expresses main thoughts clearly in written documents
- Uses appropriate style for the document
- Uses correct spelling, grammar, and punctuation
- Uses writing effectively to advance business aims
- Tailors writing style to audience
- Creates complex documents that achieve desired results
- Organizes and expresses complex ideas effectively, using graphics and other aids appropriately
Proficiency Levels
- Expert: Models, leads, trains, and motivates multiple levels of personnel to be excellent in written communication.
- Advanced: Even in the most difficult and complex situations, uses writing effectively to advance business aims, creates complex documents that achieve desired results, tailors writing style to the audience, and organizes and express complex ideas effectively; using graphics and other aids as needed.
- Intermediate: Usually uses writing effectively to advance business aims, creates complex documents that achieve desired results, tailors writing style to the audience, and organizes and expresses complex ideas effectively; using graphics and other aids as needed..
- Basic: Sometimes expresses main thoughts clearly in written documents, effectively creates simple documents, and uses appropriate style, spelling, grammar, and punctuation.
- Awareness: Occasionally Ddemonstrates a common knowledge or understanding skill in written communication, but may avoid or miss opportunities to communicate effectively in business writing.
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