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Agency Certificates

Agencies are required to obtain and install a digital certificate on their application server.

Obtain / Renew a Certificate

To renew or obtain a new certificate for the Production and Training environments:

  • Certificates must use 1024 or 2048 bit RSA.
  • recommends certificates signed by a recognized Certificate Authority. These certificates can be obtained from the following: Comodo, DigiCert, Entrust, GoDaddy, Incommon, Verisign, and Thawte.
  • If the agency prefers to use self-signed certificates, it must provide a copy of the public certificate in Base64/ PEM format.

Request Certification Installation at

Provide the PMO with the following information using the Certificate Request Form.

  • Certificate Serial Number
  • Agency Enrollment Code (if not known, contact your Program Advisor or your System Administrator)
  • Email (Certificate contact’s email)
  • Expiration Date
  • Environment (Production or Training (AT07))
  • Self-Signed Cert? (Yes or No)
  • Certificate (If Self-Signed Cert = “Yes”)
  • Requestor’s Last Name
  • Requestor’s First Name
  • Requestor’s Email
  • Requestor’s Phone Number

Submit this information by clicking the “Email Request” button in the form that will send the request to at will notify you via email once it has been installed.

Authorize the Certificate

Logon to as a grantor and assign roles to the certificate through the Manage Agency Users menu item.

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