FAQ Help

FAQs

The Top 10 Questions and Featured Content on the site are updated based on previous searches and items that have been identified of interest.

The Explore Topics tab will allow you to search answers within a specific area of interest.

Search Help

Enter the keywords for the information you are looking for in the Search FAQ box to search our knowledgebase. Your search results from our knowledgebase and Other Government Agencies will be returned.

Our search engine will normally remove words like "this," "is," "the," and "and" from the search. If you would like these words included in your search and to help narrow the results returned, please place double quotes " " around your search criteria.

Answer Information

An answer details page includes the question and answer. From one of these pages, you can do the following:

E-mail This Answer - Click this link to send the answer to an e-mail address. You will be prompted for the recipient's e-mail address, your name and your e-mail address.

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