WISER for Smartphone (v4.4) - README
Applies to Windows Mobile NON-touch screen smartphones.
PLEASE READ the following important installation notes!
20 MB of storage space on the device are required for WISER and .NET. Another 17.5 MB are temporarily required during installation, even if WISER is to be installed to a storage card. Installation errors are usually due to a lack of space; if an error occurs, please see the instructions below.
Prompts will be presented on the device during the install. If the device "goes to sleep", you may miss them and the install will time out and fail. Re-active the device as necessary so you can monitor the progress.
This README will be available in the WISER group of your PC's start menu when the installation completes.
Contents
·	System Requirements
·	Installation
o	Quick-Start Instructions
o	Detailed Instructions
o	Upgrade Instructions
o	Resolving Installation Errors

·	Checking for Updates
·	Uninstalling
·	User Registration
·	Known Issues
·	Release History
·	WISER Overview
·	Disclaimer
System Requirements
To install and run WISER you need the following:
·	A "Smartphone" (non-touch screen) device running Windows Mobile 5.0 or later (Windows Mobile devices with a touch screen, also referred to as Pocket PC phones, must download and install WISER for Pocket PC)
·	Microsoft .NET Compact Framework (CF) 2.0 (automatically installed with WISER)
·	22 MB of storage memory
o	5 MB is required on the device for WISER's system dependency, the Microsoft .NET CF
o	17 MB is required on the device OR on a storage card for WISER
o	During installation, another 16 MB is temporarily required on the device; if installation fails because this is not available, see the section below on "Resolving Installation Errors"

·	Up to 8 MB of program memory is required to run the WISER application
·	A personal computer with the following installed software:
o	Device synchronization software. On Windows XP, Microsoft ActiveSync 4 or later is required. On Windows Vista or later, the required Windows Mobile Device Center is part of the Windows installation, however, on Vista, it must be upgraded to version 6 or later. For the latest versions of either, go to http://www.microsoft.com/windowsmobile/activesync/default.mspx.
o	Microsoft .NET Framework 2.0. The WISER for Smartphone setup program will detect if this is present on your PC, and if not, will open a web browser and take you to the download page. Or, before running the WISER setup program, you may download and install it directly from: http://www.microsoft.com/downloads/details.aspx?FamilyID=79bc3b77-e02c-4ad3-aacf-a7633f706ba5&DisplayLang=en.

To determine the version of the device’s operating system and the amount of available memory, select StartàSettingsàAbout.
Installation
If a previous version of WISER is already installed, see the "Upgrade Instructions" section below.

The WISER installation consists of two parts: installation to your desktop/laptop PC (documentation and files required for device synchronization), and installation to your Smartphone device.  After the PC portion of the installation, your device synchronization software will download WISER to your device and launch its installation.  If your device is not connected, then the WISER installation will continue the next time it is connected.
Quick-Start Instructions
1.	Connect your device to your PC.
2.	Download the setup program (WISER_Smartphone_Setup_full.exe) to your PC and run it.
3.	The PC files, including this README, will be installed. 
4.	The Smartphone setup program will start and install WISER onto your device.
5.	Respond to prompts presented on your phone, including whether WISER should be installed to the default location on the device, or an alternative location (e.g., a storage card).
6.	Upon completion of the installation, run WISER by selecting the WISER icon under the Start menu.
ATTENTION Windows Mobile 6.x users: please ignore error messages related to installation of .NET CF; WISER will still be successfully installed. See below for additional details.
Detailed Instructions
1.	Download to your PC the WISER_Smartphone_Setup_full.exe setup program from the WISER website and run it (double-click it). This installs the WISER documentation to your PC, as well as the files that will be downloaded and installed to your device during synchronization.  By default, these files are located under the folder "C:\Program Files\WISER\Smartphone", and consist of:
	C:\Program Files
		\WISER
			\Smartphone
README.rtf (this file)
				DisclaimerAndLicense.txt
				\DeviceInstallerFiles (files downloaded to the device during synchronization)
2.	When the PC installation completes, the device installation is launched.  This will install the following:
a.	WISER system dependency: Microsoft .NET CF (Compact Framework) 2.0
b.	WISER for Smartphone application and database files
3.	If the .NET Compact Framework is already installed on your device, you will first receive a prompt on your PC: “Microsoft .NET CF 2.0 is already installed. Do you want to proceed with the re-install/upgrade?” Answering “yes” is recommended to ensure that you have the latest version (for example, new service packs may be included).  Windows Mobile 6.x users: please ignore error messages related to installation of .NET CF; WISER will still be successfully installed; see below for additional details.
NOTE: even if installation to a storage card is desired, the WISER installation files must still be temporarily downloaded to the device; if the installer presents a "Not Enough Space On Device" dialog, then cancel the installation and follow the instructions in the section below titled, "Resolving Installation Errors".
After completion of the PC portion of the installation, respond to the prompts presented on you device. NOTE that your phone may "go to sleep" during the installation process; reactivate it as necessary so the prompts can be responded to, else the installation process may time-out and fail.
1.	If you elected to re-install/upgrade the Microsoft .NET CF, a prompt will be presented indicating that the existing version will be removed before the new one is installed.  Select “OK”.
2.	If your device has a storage card, you will be prompted on the device to choose a location (Device or Card) to install each of the following:
a.	Microsoft .NET CF 2.0 – this must be installed to the device
b.	WISER for Smartphone – note that optimum performance will be realized by installing to the device
3.	An unknown publisher warning for the “WISER for Smartphone.CAB” will be presented. Answer “Yes”.
4.	You may be prompted to restart the device.
5.	Upon completion of the installation, run WISER by selecting the WISER icon in the Start menu.
ATTENTION Windows Mobile 6.x users: your device already includes .NET CF 2.0; however, the WISER installer will still attempt to install it, resulting in the following error on the device:
“The .NET Compact Framework version you are attempting to install already exists in ROM.”
Simply acknowledge this error, and the subsequent “Installation of Microsoft .NET CF 2.0.CAB was unsuccessful” message. This does not affect the successful installation of WISER.
NOTE: even if there is enough space on the device to download the installation files, there may still not be enough room to install WISER if installation to the device is desired. If the device indicates that "Installation of WISER for Smartphone.CAB was unsuccessful," then follow the instructions below in the "Resolving Installation Errors" section.
WISER is installed under the folder “\Program Files\WISER” on either the device or storage card, depending on what was selected for the destination.
Because of the extensive amount of data that WISER provides, the initial startup will be lengthy (up to 30 seconds) while WISER initializes and loads data.  Subsequent activations of the WISER application should occur instantaneously, as WISER will remain loaded, even if other applications are run, unless the Smartphone’s operating system has need for additional memory or the device is reset.
Upgrade Instructions
An upgrade is performed the same as a normal installation, but with the following considerations. Note that user settings (preferences and saved searches) from the previous WISER installation will be retained.
1.	Ensure WISER is not already running on your phone by recycling the phone's power.
2.	During the installation of the new version of WISER, you will see dialogs on your PC displaying the following notifications. In each case, select “Yes”, including for the Microsoft .NET CF 2.0 component, since the installation may include updates to it.
·	“WISER for Smartphone is already installed. Do you want to proceed with the re-install/upgrade?” 
·	“Microsoft .NET CF 2.0 is already installed. Do you want to proceed with the re-install/upgrade?”
3.	For both the Microsoft .NET CF and WISER, alerts will be presented on the device indicating that the previous version will be removed before the new one is installed.  Select “OK”.
4.	Windows Mobile 6.x devices: please ignore error messages related to installation of .NET CF; WISER will still be successfully installed.
NOTE: Even if WISER is already installed on the device, there may not be enough space on the device to download the files required to launch installation of the new version. Even if installation to a storage card is desired, the WISER installation files must still be temporarily downloaded to the device. If the installer presents a "Not Enough Space On Device" dialog, then cancel the installation and follow the instructions below in the "Resolving Installation Errors" section.
Resolving Installation Errors
This section describes the typical causes of installation errors and how to resolve them. If you cannot resolve your issue with these procedures, please visit the feedback page of the WISER website (http://wiser.nlm.nih.gov) and describe your problem.
SCENARIO #1: “Not Enough Space On Device” error is displayed on the PC.
Cause:
This error is presented on the PC when it attempts to download the WISER installation files to the device, but there is not enough space. The message will include an indication of the amount of space available and the amount required. Note that even if the desire is to install WISER to an expansion card, space is still temporarily required on the device during the install.
Solution:
1.	Delete unneeded files and/or programs to free up space on the device
OR
2.	Manually install WISER to a storage card
Procedure:
If manual installation of WISER to a storage card is required, the procedure is as follows:
1.	Using File Explorer on the PC, you can access the file system (including the storage card) of the connected device, and thus copy to the card the "CAB" files that must executed to complete the installation. The CAB files are available on the PC under
	C:\Program Files\WISER\Smartphone\DeviceInstallerFiles
	They consist of the following
		NETCFv2.wm.armv4i.cab (installs the Microsoft .NET Compact Framework, required by WISER)
		WiserApplication.ARM.CAB (installs WISER)
2.	Once these files have been copied to the storage card, open up File Explorer on the device and navigate to the storage card.
3.	Select each CAB file to launch its installation.
4.	Each installation will prompt for the location where the install should occur: the device or storage card. For .NET, choose the device; for WISER, choose the storage card.
5.	The CAB files may be deleted after completion of the installation.
SCENARIO #2: “Installation of WISER for Smartphone.CAB was unsuccessful” due to lack of space
Cause:
This error is presented on the device. One of its causes is a lack of storage space: the device contains enough space to download the installer files, but there is not enough remaining space to complete the installation. (Another cause is a timeout; see scenario #3 below.)
Aside from deleting unneeded files and/or programs to free up space on the device, there are two solutions: install WISER to a storage card, or install WISER from the storage card to the device.
Solution #1:
Install WISER to the storage card:
1.	 Repeat the installation.
2.	When the device prompts for the location to install WISER, choose the storage card instead of the device.
Solution #2:
Install WISER from the storage card. If the CAB files are executed from the storage card instead of the device, this will likely free up enough space to install WISER to the device.
The procedure is the same as the procedure above for scenario #1, in which the CAB files required for installation are copied to and executed from a storage card. When prompted for the location for the install, select the device or the card as desired.
SCENARIO #3: “Installation of WISER for Smartphone.CAB was unsuccessful” due to a timeout
Cause:
This error is presented on the device. One of its causes is the failure to respond to prompts presented on the device, and the installation eventually times out. (Another cause is lack of storage space; see scenario #2 above.)
When installation of WISER is launched on the device, a prompt will be presented indicating that the software is from an unknown publisher.  In the case of an upgrade, there is also a prompt alerting that the previous installation is about to be uninstalled. If these prompts are not acknowledged, the install will eventually time out.
Solution:
Repeat the installation.
Smartphone devices often are set to "go to sleep" after a short interval; if this occurs, you may not see the prompts. Once download to the device completes, re-active the device as necessary (e.g., press the directional key to "wake up" the device) so you can monitor the progress of the install.
SCENARIO #4: Windows Mobile 6.x devices: “The .NET Compact Framework version you are attempting to install already exists in ROM”
Cause:
Windows Mobile 6.x devices already include the .NET CF that is included in WISER, but the WISER installer attempts to install it anways. 
Solution:
Simply acknowledge this above error dialog, and the subsequent “Installation of Microsoft .NET CF 2.0.CAB was unsuccessful” message. This does not affect the success installation of WISER.
Checking for Updates
By default, if an Internet connection is available, a check for a newer version of WISER will automatically occur each time you synchronize with your device. This option is user-configurable, and update checks can always be manually initiated.
The first time synchronization occurs following a WISER installation, a "WISER Update" dialog is displayed on your PC, prompting you to verify that WISER updates should automatically be checked for. If you answer "Yes", the WISER web site is checked for a new version of WISER each time you synchronize. If your installed version is the latest, or if an Internet connection is unavailable, this check will be transparent. If a new version of WISER is available, a "WISER Update" dialog will prompt if you would like to download it. If you do, a browser window will open at the download page of the WISER web site, and you can proceed with downloading and installing the new version. If you choose not to upgrade, then you will continue to be prompted each time you synchronize until an upgrade is performed.
The preference for automatic updates can later be changed, and regardless you can always manually initiate an update check. On your PC, go to the Start Menu, find the WISER program group, choose Smartphone, and then select the Check for Updates option. The resulting dialog includes an option for indicating whether this should be done automatically when synchronizing with your device, and its value will reflect your latest decision.
Uninstalling
PC Uninstall 
The PC portion of the WISER installation can be uninstalled from your PC via the Control Panel's Add/Remove Programs option. Select the "WISER for Smartphone" entry in the list of programs, and press its remove button.
Smartphone Uninstall
There are two ways to uninstall WISER from your Smartphone:
1.	On the device, go to StartàSettingsà Remove Programs. Select “WISER for Smartphone” from the list of programs, and then select Remove.
2.	If your device is connected to your PC, open your syncronization software (e.g., ActiveSync) and select ToolsàAdd/Remove Programs. A dialog listing the applications on your device is displayed. Find “WISER for Smartphone” and clear the checkbox.
WISER’s third party dependency, “Microsoft .NET CF 2.0", can be uninstalled in the same way IF it was installed by WISER and you are sure that it is not needed by other applications on your device.
User Registration
On the download pages of the WISER web site (http://wiser.nlm.nih.gov), and at the end of the WISER setup program, users are encouraged to register if they have not already done so. Registration consists of subscribing to an e-mail list (the NLM-WISER ListServ), which is used to send important announcements about WISER, such as data updates, new functionality, bug fixes, and other important news.

Registration is optional, but because such WISER updates could be critical for the accurate and safe use of the information WISER provides, we strongly encourage our users to register. Only an e-mail address is required, and you can unsubscribe at any time. We will not release or use your information for any other purpose, and we assure you that any e-mail we send will be infrequent and concise.
Known Issues
The WISER installer will attempt to install the .NET Compact Framework even if it is already on the device. On Windows Mobile 6.x devices, please ignore the error messages that result from this; the successful installation of WISER is unaffected.
Release History
Version 4.4 (3/8/2011)
·	Data updates based on the latest HSBD, REMM, CIDRAP (biological agents), and EPA AEGL content
•	19 new substances introduced, including substances in the news such as Crude Oil, Corexit 9500, and Corexit 9527
Version 4.3 (8/21/2009)
·	Data updates based on the latest HSBD, REMM, CIDRAP (biological agents), and EPA AEGL content
Version 4.2.78 (12/17/2008)
·	Rad reference materials: sync with REMM source content
Version 4.2.68 (12/4/2008)
·	Add Transport (placards/rail cars/road trailers) to Help Identify Unknown feature
·	Add signs/symptoms imagery to biological agents
·	Data updates based on the latest HSBD, REMM, CIDRAP (biological agents), and EPA AEGL content
·	New substances: p-Cresol, Dicrotophos, Acrylamide, and Ethyl Acetate
·	Account for ERG 2008 errata
·	Improved menuing for Help Identify Unknown feature
·	Improved user interface for results list grouping in Help Identify Unknown feature
·	Many miscellaneous user interface enhancements and fixes
Version 4.1 (4/24/2008)
·	ERG 2008 update
·	Add find-by-guide and find-substance-for guide to ERG Tool
·	Misc. ERG Tool enhancements
·	Add picocuries and terabecquerels to radiation unit converter
Version 4.0 (3/12/2008)
·	Add biological substance data
·	Add WMD Response Guidebook data
·	Add additional substance categories for WMD agents
·	Add Radiation Unit Conversion tool
·	Add automatic update check
·	Data updates based on the latest HSBD
·	Updated AEGL data
·	New substance: Sodium Nitrate
·	Miscellaneous app and data maintenance and enhancements
Version 3.1 (10/19/07): first public release
Version 3.0 (08/31/07): beta release
WISER Overview
The Wireless Information System for Emergency Responders (WISER) is a system concept for providing First Responders at the scene of hazardous material incidents – chemical, biological, or radioactive – with integrated information, decision support, and communications.  The WISER application assists First Responders in rapidly determining the substance involved, including aiding in the identification of unknown substances.  Once a substance is identified, WISER quickly and conveniently provides critical information regarding the substance, allowing the necessary immediate actions to be taken to minimize the effects of the HAZMAT incident and thus save lives and protect the environment.  
Substance information and identification properties come from the Hazardous Substances Data Bank (HSDB), developed and maintained by the National Library of Medicine. WISER contains HSDB information and decision support logic for 400+ substances.  The substances were chosen based on First Responder inputs, degree of chemical hazard, and historical frequency of incidents.
WISER currently exists as a standalone application for
·	Windows Mobile PDAs (Pocket PC and Smartphone)
·	Palm OS PDAs
·	Microsoft Windows PCs (desktop/laptop/tablet PCs/mobile data terminals)
·	PC and mobile based Internet browsers (WebWISER, http://webwiser.nlm.nih.com)
Disclaimer
The U.S. Government does not warrant or assume any legal liability or responsibility for the accuracy, completeness, or usefulness of any information, apparatus, product, or process disclosed.
It is not the intention of NLM to provide specific medical advice to the public, but rather to provide users with information to better understand their health.
NLM does not endorse or recommend any commercial products, process, or services.