Payments and Billing

Under the law, businesses must take steps to ensure that charges to customers' credit cards, debit cards, phone bills, and other accounts are authorized.  Those principles also apply to mobile payments.  Does your company process payments for others?  There are compliance standards you need to meet, too.  Find out more about resources from the FTC.

Accentuate the Positive When Using Negative Option Marketing Sharable

Everybody likes surprises – except when they arrive on the doorstep in the form of merchandise consumers didn’t order. Negative option marketing offers convenience to consumers, but only if the terms are clearly spelled out beforehand.

Merchants Beware: New “Free Money from the Government” Scam May Cost You

If you operate a business that accepts checks or online payments, you could be at risk for a new scam that may cost you time and money.

New Rules on Electronic Payments Lower Costs for Retailers [PDF] [En español]

If your business accepts payment by credit or debit card, new rules on electronic payments may help you lower your costs.

New Rules on Electronic Payments Lower Costs for Retailers - Chinese [PDF] [In English]

If your business accepts payment by credit or debit card, new rules on electronic payments may help you lower your costs.

New Rules on Electronic Payments Lower Costs for Retailers - Korean [PDF] [In English]

If your business accepts payment by credit or debit card, new rules on electronic payments may help you lower your costs.

New Rules on Electronic Payments Lower Costs for Retailers - Vietnamese [PDF] [In English]

If your business accepts payment by credit or debit card, new rules on electronic payments may help you lower your costs.

Paying the Price Sharable

Payment processors and other service providers may be among the first to spot the telltale signs that something is amiss with a client's promotion. What should you do to remain on the right side of the law?

The Company You Keep Sharable

Savvy marketers understand the importance of having their house in order when it comes to complying with consumer protection laws. But it can be just as important to make sure your business partners, contractors, and other affiliates follow the same high standards.