Innovations
American Indian Nation–Owned Skilled Nursing Facility Provides Culturally Responsive Services, Leading to High Patient Satisfaction and Low Staff Turnover 2/20/2013
A Native American tribe–owned skilled nursing facility provides culturally competent services using a holistic approach to health and well-being, leading to high patient and family member satisfaction and low staff turnover.
Community-Wide Collaboration Provides School-Based Mental Health Services to Students and Families in Impoverished, High-Crime, Urban Neighborhoods 2/13/2013
A child mental health agency, the Boston Public Schools, and several other urban community service agencies have joined together to provide school-based mental health and other support services to students and their families living in neighborhoods plagued by poverty and crime.
Culturally Appropriate Education and Social Support Helps Chinese Immigrants With Diabetes Improve Knowledge, Self-Management Confidence, and Blood Glucose Control 2/6/2013
Culturally and linguistically appropriate education and emotional support to low-income monolingual Chinese immigrants leads to improved knowledge and better blood glucose control in a pilot test of diabetes patients. Based on the success of this pilot, the program has been expanded to serve those with coronary artery disease and congestive heart failure as well.
Expanding Interpreter Role to Include Advocacy and Care Coordination Improves Efficiency and Leads to High Patient and Provider Satisfaction 2/6/2013
A unit-based Limited English Proficiency Patient Family Advocate expands the traditional interpreter role to include patient family education, advocacy, and care coordination, leading to more efficient and productive interpretation services and high levels of patient and provider satisfaction.
Multipronged Strategy Leads to a Significant Increase in the Provision of Interpretation Services to Patients With Limited English Proficiency 2/6/2013
The Medical Language Interpretive Services program in Grady Health System uses a multipronged approach to increase staffing and the hospital's capacity to provide interpretation services to meet the needs of patients with low English proficiency.
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QualityTools
Diabetes Management 2/20/2013
This bilingual booklet (in Cantonese and English), developed by the Chinese Community Health Resource Center, can help educate Chinese patients about the risk factors and symptoms of diabetes.
Quick Health Data Online 2/20/2013
This database provides State- and county-level health data for all 50 States, the District of Columbia, and U.S. territories and possessions. Data are available by gender and race/ethnicity and come from a variety of National and State sources.
The Chinese Women's Health Project: Products 2/13/2013
The materials from the Chinese Women's Health Project aim to decrease the incidence of invasive cervical cancer among Chinese women by increasing the frequency and regularity of Pap testing.
Improving Cultural Competency in Children's Health Care: Expanding Perspectives 12/19/2012
This tool addresses disparities in children's health care in an attempt to advance the ability of organizations to provide culturally competent care.
Creating Equity Reports: A Guide for Hospitals 11/28/2012
This tool helps hospitals prepare equity reports, which identify ethnic and racial disparities in organizations and suggest ways to reduce them.
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