Contact us

Please contact us by telephone if you have an urgent issue or emergency.

301-496-4357 (6-HELP) (local)
866-319-4357 (toll-free)
301-496-8294 (TTY)
http://itservicedesk.nih.gov (Web)

Normal hours of operation:

6:00 a.m. - 6:00 p.m., Monday - Friday (Eastern Time)

Limited after hours support for emergencies:

6:00 p.m. - 12:00 midnight on weekdays
8:30 a.m. - 5:00 p.m. on weekends and holidays