(855) 411-2372
An official website of the United States Government
Sort by: most helpful | most viewed | recently updated
Your mortgage lender is the financial institution that loaned you the money. Your mortgage servicer handles the day-to-day tasks of managing your loan. Your loan servicer typically processes your loan payments, responds to borrower inquiries, keeps track of principal and ...
You can send a written request to your servicer asking for information about the identity of the mortgage loan note holder. The servicer is obligated to provide you, to the best of its knowledge, with the name, address, and telephone ...
A Qualified Written Request (QWR) is written correspondence that you or someone acting on your behalf can send to your servicer to ask for information relating to the servicing of your loan or to dispute errors about your loan account. ...
There are steps you can take: Call your servicer. Depending on your situation, your servicer may be able to modify the terms of your loan or provide other forms of relief. Talk to a HUD-approved housing counselor. A U.S. Department ...
Unless you arrange for a different repayment schedule with your loan servicer, the standard repayment schedule is 120 months (10 years). Your servicer can tell you about programs that allow you to extend your repayment term. Extending the term of ...
If it has been more than 20 business days since you sent the QWR and you have received no communication from your servicer, or you received an initial acknowledgement of your request but it has been more than 60 business ...
You do not have to pay anyone to write a QWR to your servicer; you can do this yourself. You can use this sample QWR letter to make the request yourself. Remember to:Make sure that your QWR is sent to the address ...
If you disagree with your servicer about how much you owe, you can start by sending your servicer a QWR explaining why you think that it made a mistake. You can use this sample QWR letter to make the request.Remember to:Make sure ...
If the servicing rights for your loan are sold and you get a new servicer, your old and new servicers must notify you of the transfer of the servicing rights to your loan. The notice should disclose to you the ...
You may want to consult with an attorney. Surviving spouses or children who inherit a house may be able to assume the mortgage loan for that home. You may need to give the servicer a copy of the death certificate ...
