Contact Us

Visa Issues

If you are inquiring about a visa issue (travel, work, diversity lottery, etc.), please contact the Department of State's Visa Office:

Phone: 202-663-1225 or

Hours: Monday-Friday, 8:30am to 5pm (Eastern Standard Time)


Important telephone numbers and email addresses for visa issues.


OIG Website

Please contact the OIG Webmaster ONLY to report problems with this site or for questions about any information posted on this site at: PLEASE DO NOT CONTACT THE WEBMASTER ABOUT VISA ISSUES OR ANY OTHER ISSUES NOT RELATED TO THE SITE'S CONTENT.


OIG Hotline

You should contact the OIG Hotline only if you wish to report fraud, waste, and mismanagement.


View the OIG Hotline.


Office of Inspector General
P.O. Box 9778
Arlington, Virginia 22219

Phone: 202-647-3320 or 800-409-9926


Congressional & Media Inquiries

Contact our Congressional & Public Affairs Office at:

Congressional & Public Affairs Homepage.

FOIA Requests

FOIA information and requests.

The FOIA office is located at:

U.S. Department of State
Office of Inspector General
Room 8100, SA-3
2201 C Street, N.W.
Washington, DC 20520-0308

Phone: 202-663-0383 (***This number is for Freedom of Information Act inquiries ONLY.)


***Please note this FOIA office is for Department of State and Broadcasting Board of Governors (BBG) OIG inquiries ONLY. This office does not handle inquiries regarding individual states (Virginia, Maryland, New York, etc.) Please contact your state OIG for such requests.

Other Relevant Agency Authorities for Department of State Employees only

  • EEOCR - 202-647-9294
  • Payroll problems, compensation and pension - 703-875-6669
  • Foreign/Civil Service personnel grievances - 202-261-8110
  • Retirement problems - 202-261-8980
  • Medical issues - 202-663-1611
  • Ethics advice, Office of the Legal Advisor - 202-647-9598
  • Security Issues, Bureau of Diplomatic Security - 202-647-6290