Agency Snapshot: 
Department of Commerce

The Department of Commerce has a workforce of 45,784 employees and hired 6,115 employees in the third quarter of Fiscal Year 2011. Like other agencies, the Department of Commerce is streamlining and improving the end-to-end hiring process to create a better experience for applicants, managers, and human resources specialists. The agency is also working to create appropriate training opportunities, promote work-life balance tools, provide appropriate benefits, and recognize excellent performance for its workforce. This website shows the different initiatives underway and progress being made in pursuit of the government-wide human resources agenda.

Results-Oriented Performance Culture

To guide agencies in creating better working environments for their employees, the government regularly administers a survey that asks all employees a wide variety of questions on their work experience. This survey, the Employee Viewpoint Survey, is organized around four areas: Leadership and Knowledge Management, Results-Oriented Performance Culture, Talent Management, and Job Satisfaction. There are 8-14 questions that address each of these areas, and the answers to those individual 8-14 questions are combined to produce a single composite score of how satisfied an employee is in that area. This chart shows the percentage of employees in the agency – as well as government-wide – that reported in recent quarters that they were highly satisfied that their agency had a Results-Oriented Performance Culture. This means that employees believe the agency has a results-oriented, high-performing workforce as well as a performance management system that effectively plans, monitors, develops, rates, and rewards employee performance and aligns personnel performance management with program performance management.

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Leadership and Knowledge Management

The chart shows the percentage of employees in the agency and across government that reported in recent Employee Viewpoint Surveys that they were highly satisfied with Leadership and Knowledge Management. This area focuses on whether employees believe that agency leaders are competent and inspiring, continuity of leadership is ensured, knowledge is shared across the organization, and an environment of continuous learning is present.

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