November 2012 #SocialGov Summit

Format:	In-person Workshop
Date:	Tuesday, November 27, 2012
Time:	1:00 PM–4:30 PM ET
Location:	Department of Transportation, 1200 New Jersey Ave., SE, Washington, D.C.
Fee:	Free—Gov only
Agenda:	Summit Agenda
Presenters:	Department of Transportation Social Media Team Department of Labor ePolicyWorks Team GSA Office of Citizen Services and Innovative Technologies

Description

Join us for our next social media workshop hosted by the Department of Transportation. They will present case studies from their agency on social media and accessibility. The Department of Labor's ePolicyWorks team will lead an in-depth discussion on accessibility obstacles and opportunities in government social media. You will also hear updates on federal-wide social media programs from GSA's Office of Citizen Services and Innovative Technologies and other agencies.

What You'll Learn

How accessibility for federal social media can allow all citizens reliable access to critical information, a need underscored recently by reliance on social media for information during Hurricane Sandy
How the Department of Transportation is integrating social media into its services, and how that helps them deliver better services to their customers
How agencies are using social media to improve citizen services and realize cost savings
What emerging trends may affect our shared mission goals, and what solutions we can develop to meet them

Agenda

TUESDAY, NOVEMBER 27, 2012
1:15–1:40 PM	Registration & Interagency Networking
1:40–2:00	Welcome DOT & GSA
2:00–2:45	Joint DOT/DOL Presentation Current best practices and take-aways: brand unification, inclusivity & lowering barriers to access
2:45–3:30	DOT/DOL Inclusiveness Scenarios Solved by better practices in producing content and integration of good content and technology solutions
3:30–3:45	Summary of key ideas and take-aways
3:45–4:00	Interagency sharing and networking

Who Should Attend

This summit is open to all federal government employees who are stakeholders in their agency's social media program.

About the Presenters

The Department of Transportation serves the United States by ensuring a fast, safe, efficient, accessible and convenient transportation system that meets our vital national interests and enhances the quality of life of the American people, today and into the future.

The Department of Labor's ePolicyWorks Program, in the Office of Disability Employment Policy, is a Web-based approach to policymaking that engages citizens and stakeholders with the latest technology to address barriers to employment for people with disabilities and fosters real-time collaboration and communication around key issues.

GSA’s Office of Citizen Services and Innovative Technologies is the nation's focal point for data, information and services offered by the federal government to citizens. In addition, we play a leadership role in identifying and applying new technologies to effective government operations and excellence in customer service in the government.

Content Lead: DigitalGov University Team
Page Reviewed/Updated: November 30, 2012