Contact Us
SEVP is dedicated to maintaining open communication with international students in an effort to provide the necessary support needed while studying in the United States. See SEVP’s multiple contact options below.
Mailing Address
Student and Exchange Visitor Program
Attn: (Branch Name or Job Title)
SEVP MS 5600, DHS/ICE
500 12th Street, SW
Washington, D.C. 20536-5600
SEVP Response Center
Our goal is to answer your questions during your initial call. If your question or issue requires research, we will respond as quickly as possible.
Contact Number: (703) 603-3400
Our offices are open Monday through Friday, 7:00 a.m. to 5:00 p.m. ET, except holidays.
Additional Contact Info
General SEVP Questions
Please email SEVP@ice.dhs.gov or call the SEVP Response Center at (703) 603-3400 between the hours of 7:00 a.m. and 5:00 p.m. ET, except holidays.
I-901 Fee Questions and Payment Issues
Visit the I-901 section of the SEVP website, then send an email to fmjfee.SEVIS@ice.dhs.gov or call the I-901 Fee Hotline at (212) 620-3418.
I-515A Issues
First, visit the I-515A Tool Kit for quick tips. If you still have trouble, please send an email to SEVIS.I-15@ice.dhs.gov.
Student Questions
First, contact the P/DSO listed on your Form I-20.
Exchange Visitor Questions
First, contact the RO/ARO listed on your Form DS-2019.
SEVIS System Technical Help
Call the SEVIS Help Desk at (800) 892-4829 between 8:00 a.m. and 8:00 p.m. ET or email SEVIShelpdesk@hp.com.
School Certification Questions
Please email schoolcert.SEVIS@ice.dhs.gov or call (703) 603-3400.
DMV/Driver’s License or SSA/Social Security Number Questions
Please email DMVSSA.SEVP@ice.dhs.gov.
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