State and Local Consumer Agencies in Wisconsin


Consumer Protection Offices

City, county, regional, and state consumer offices offer a variety of important services. They might mediate complaints, conduct investigations, prosecute offenders of consumer laws, license and regulate professional service providers, provide educational materials and advocate for consumer rights. To save time, call before sending a written complaint. Ask if the office handles the type of complaint you have and if complaint forms are provided.

State Consumer Protection Offices

Wisconsin Department of Agriculture, Trade and Consumer Protection


Website:
Email:
Address:
Wisconsin Department of Agriculture, Trade and Consumer Protection
Bureau of Consumer Protection
PO Box 8911
2811 Agriculture Dr.

Madison, WI 53708-8911
Phone Number:
608-224-4953
Toll-free:
1-800-422-7128 (WI)
TTY:
608-224-5058

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Banking Authorities

The officials listed in this section regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit. If you are dealing with a federally chartered bank, check Federal Agencies.

Department of Financial Institutions


Website:
Address:
Department of Financial Institutions
Bureau of Consumer Affairs
PO Box 8041
Madison, WI 53708-8041
Phone Number:
608-264-7969
TTY:
608-266-8818

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Insurance Regulators

Each state has its own laws and regulations for each type of insurance. The officials listed in this section enforce these laws. Many of these offices can also provide you with information to help you make informed insurance buying decisions.

Office of the Commissioner of Insurance


Website:
Email:
Address:
Office of the Commissioner of Insurance
PO Box 7873
Madison, WI 53707-7873
Phone Number:
608-266-0103
Toll-free:
1-800-236-8517 (WI)
TTY:
Dial 711 and ask for 608-266-3586

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Securities Administrators

Each state has its own laws and regulations for securities brokers and securities - including stocks, mutual funds, commodities, real estate, etc. The officials and agencies listed in this section enforce these laws and regulations. Many of these offices can also provide information to help you make informed investment decisions.

Department of Financial Institutions


Website:
Address:
Department of Financial Institutions
Division of Securities
PO Box 1768, 4th Floor
Madison, WI 53701-1768
Phone Number:
608-266-1064
TTY:
608-266-8818

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Utility Commissions

State Utility Commissions regulate services and rates for gas, electricity and telephones within your state. In some states, the utility commissions regulate other services such as water, transportation, and the moving of household goods. Many utility commissions handle consumer complaints. Sometimes, if a number of complaints are received about the same utility matter, they will conduct investigations.

Public Service Commission


Website:
Address:
Public Service Commission
Consumer Affairs Unit
PO Box 7854
Madison, WI 53707-7854
Phone Number:
608-266-2001
Toll-free:
1-800-225-7729
TTY:
608-267-1479

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