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Masthead: mail address/phone numbers

Send your Feedback by Email

Before you send us an email requesting help, please be sure to have checked the following pages that provide the answers to many frequently asked questions:

• Questions and suggestions concerning our web pages
• A-Z Index
• Visa Information
• FAQs (Customs, Taxes etc.)
• Birth certificates and other information by the American Citizen Services / Federal Benefits section
• Educational & Cultural Exchanges
• Employment Opportunities by the Embassy and the Consulates

Due to the individual nature of visa queries, we do not answer visa questions per e-mail. If you have a visa question, please go to the Visa Information on this website or CALL the Visa Information Service.

Please include your name and e-mail address in your message. Should we need to call you or mail information to you, it would be helpful to have your telephone number and address, also. The personal information provided will be used only to answer your request. Please see our Privacy Policy for details.

Contact Webmaster

How do you like our web site?

We welcome your comments, suggested additions and questions. Your feedback helps us improve our web site.

When reporting technical difficulties, it is very helpful to provide as much detail as possible about the problem you are experiencing, such as the exact text of any error messages you may have received or the URL (address) of the page on which the error occurred.

Please include your name and email address in your message. The personal information provided will be used only to answer your request. Please see our privacy policy for details.

We do not answer visa questions!

If you would like to attach a screen shot:
WebmasterBerlin@state.gov