Contact ICE

U.S. Immigration and Customs Enforcement (ICE) is headquartered in Washington, D.C. Please see below for contact information for local ICE offices around the nation.

Report Suspicious Activity

To report suspicious activity, visit or call (866) 347-2423 (U.S., Mexico and Canada) or (802) 872-6199 (other countries across the globe).

Media Inquiries

For media inquiries about ICE activities, operations or policies, contact the ICE Office of Public Affairs at (202) 732-4242.

Contact Leadership

To contact ICE leadership, please write to

Director John Morton
U.S. Immigration and Customs Enforcement
500 12th St., SW
Washington, D.C. 20536

To contact DHS leadership, please write to

Secretary Janet Napolitano
Department of Homeland Security
Washington, D.C. 20528

How Do I Find a Detainee?

You can locate detainees in ICE custody by using the Online Detainee Locator System.

How Do I Contact an ICE Program or Office?

How Do I Contact a Local ICE Field Office?

How Do I Contact the National IPR Coordination Center?

You may call the National IPR Coordination Center at 866-IPR-2060 or file a complaint referral form.

How Do I Contact Operation Predator?

Call 1-866-DHS-2-ICE or complete our tip form to report suspicious activity.

Report suspected child sexual exploitation or missing children to the National Center for Missing and Exploited Children (NCMEC) 1-800-843-5678 or

How Do I Report a Website Error or Problem?

Please use the following link to report errors found on the website: Submit website errors to Webmaster

How Do I Send Freight or Mail to ICE?

Freight Delivery Instructions

Vehicles transporting freight destined for ICE Headquarters (HQ) Facilities in Washington, DC or Arlington are required to undergo security inspections at the Federal Protective Service (FPS) Vehicle Inspection Facility (VIF) prior to making a freight delivery.

Freight delivery vehicles must arrive at each destination with a FPS seal attached. All HAZMAT vehicles must be processed through the VIF. In instances where there are multiple DHS-HQ destinations for one vehicle, the driver will be issued multiple seals at the VIF. All commercial delivery services such as FEDEX, UPS, DHL, are not permitted to make deliveries directly to ICE-HQ Facilities located in Washington, DC or Arlington.

The VIF is available for inspection of vehicles carrying DHS freight between the hours of 5:00 am to 5:00 pm daily M-F. The VIF is also available from 5:00 am to 1:00 pm on Saturdays. The VIF is located at 300 12th Street Southwest on the corner of 12th & C Street Southwest Washington, DC. Delivery vehicles will also be subjected to explosive detection dogs at the Government's discretion. Please make sure the freight invoice has special instruction for delivery through the FPS facility to final destination.

Mail Delivery Instructions

Mail deliveries using the US Postal Service or a commercial express package service provider such as DHL, UPS, or FedEx should be addressed to the recipients name and mail stop as displayed below.

Note: commercial ZIP codes indicated by the U.S. Postal Service and online mapping tools like MapQuest, Yahoo! Maps, and Google Maps do not provide the accurate ZIP code for delivery of government mail. It is important to use the government shipping facility ZIP code, not the commercial delivery ZIP code.  For example, the commercial ZIP code for ICE headquarters is:

500 12th St, SW
Washington, D.C. 20024

However, the government ZIP code for ICE is:

500 12th St, SW
Washington, D.C. 20536

Please use the government ZIP code for deliveries to government facilities.