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Flood Outreach Toolkit National Flood Insurance Program
What You Need to Know about Flooding & Flood Insurance
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As a leader in public information response to emergency situations, the National Flood Insurance Program (NFIP) has developed this valuable tool designed to assist your efforts to educate and inform communities about the importance of flood insurance coverage.

The toolkit provides resources to help the audiences you connect with on a regular basis—community members and the media—understand the importance of flood preparedness and protection. The materials are also designed to support your outreach to victims of flood disasters. The materials on this CD include core messages and information about flood insurance that can be used in most areas of the country.

The suite of materials includes fact sheets, brochures and talking points that are indicated as either 1) resource material for you or 2) outreach materials for distribution to the public and the media. Click the links to the right to access the documents for each topic.

With your help, we can educate consumers about their flood risk, how they can protect their property and how to get flood insurance. We will announce other resources as they become available.

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Materials for You spacer Materials for the Public
After a Flood Disaster
  1. Disaster Response Steps
    Word Doc (158KB)
    PDF (186KB)
  2. Talking Points
  1. Flood Insurance 101
    Word Doc (248KB)
    PDF (120KB)
  2. Understanding Your Flood Insurance Policy
    Word Doc (248KB)
    PDF (120KB)
  3. Flood Maps
    Word Doc (204KB)
    PDF (452KB)
  4. ICC
    Word Doc (197KB)
    PDF (1.02MB)
  5. Repetitive Loss
    Word Doc (196KB)
    PDF (230KB)
  6. After the Flood
    Word Doc (264KB)
    PDF (104KB)

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  1. After the Flood
    Word Doc (264KB)
    PDF (56KB)
  2. NFIP Flood Insurance Claims Handbook
    PDF (240KB)
  3. NFIP Summary of Coverage
    PDF (2.43MB)
  4. Filing Your Flood Insurance Claim
    Word Doc (260KB)
    PDF (52KB)
  5. Appealing Your Flood Insurance Claim
    Word Doc (244KB)
    PDF (235KB)
  6. Consumer Brochure: Managing Your Flood Insurance Claim
    PDF (312KB)
Flood Insurance 101
  1. NFIP: Protecting Communities from Floods
    Word Doc (388KB)
    PDF (264KB)
  2. FloodSmart Campaign
    Word Doc (160KB)
    PDF (352KB)
  3. Flood Insurance: How It Works
    Word Doc (252KB)
    PDF (120KB)
  4. Flood Facts: Flood Risks Across the Country
    Word Doc (248KB)
    PDF (120KB)
  5. NFIP: Flood Insurance and Flood Maps
    Word Doc (376KB)
    PDF (144KB)
  6. Facts and Figures
    Word Doc (116KB)
    PDF (84KB)
  7. Answers to Tough Questions
    Word Doc (256KB)
    PDF (120KB)
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  1. NFIP Summary of Coverage
    PDF (2.43MB)
  2. FloodSmart.gov
    Word Doc (1.4MB)
    PDF (124KB)
  3. Consumer Brochure: Why You Need Flood Insurance
    PDF (1.4MB)
  4. Consumer Brochure: Flood Preparation and Safety
    PDF (360KB)
  5. Contents Only Coverage
    Word Doc (208KB)
    PDF (64KB)
  6. Saving on Flood Insurance (Grandfathering)
    Word Doc (238KB)
    PDF (2.11MB)
References and Resources
  1. NFIP Key Contact Sheet
    Word Doc (204KB)
    PDF (382KB)
  2. Seasonal & Regional fact sheets
  • Word Doc (159KB)
    PDF (177KB)
  • Word Doc (156KB)
    PDF (864KB)
  • Word Doc (158KB)
    PDF (63KB)
  • Word Doc (956KB)
    PDF (240KB)
  1. Media Resource: FloodSmart.gov
    Word Doc (493KB)
    PDF (637KB)
  2. NFIP Resources: Data and Statistics
    Word Doc (328KB)
    PDF (112KB)
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  1. Levee Information
  • Living Behind Levees
    Word Doc (226KB)
    PDF (117KB)
  • Word Doc (223KB)
    PDF (117KB)
  • Word Doc (233KB)
    PDF (136KB)
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