Communications
Delivers clear, effective communication and takes responsibility for understanding others.
Key Behaviors
- Clearly and effectively conveys information verbally.
- Asks appropriate questions.
- Organizes, expresses, and communicates ideas clearly in writing.
- Listens actively; asks clarifying questions and summarizes or paraphrases what others have said to verify understanding.
- Ensures that regular communication occurs based on the needs of the work, the individual, management or the situation.
- Uses analogies, visuals, and other techniques to tailor communications to specific audiences.
- Identifies and uses effective communication channels and methods (e.g., presentations, electronic dissemination, social media).
- Utilizes skill in presenting information, analysis, ideas and positions in a clear, succinct, accurate, convincing manner, as is appropriate with the audience.
Recommended Training for Communications
Program/Course Title & Info | Contact Info/Vendor |
|---|---|
Build Your Dream Team (4005) | |
Communication Skills for Managers (9521) | |
Holding Employees Accountable (9511) | |
Building a winning scientific and technical team (5116) | |
Making Dynamic and Persuasive Work Communications (4006) |
This page was last reviewed on February 15, 2013
