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Consumer Protection Publications

Smart Shopping


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"Free Trials" Aren't Always Free
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"Free Trials" Aren't Always Free
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Explains how "free trials" work and how to avoid the costs that might be hiding in some free trial offers.
Available: online, as pdf
Languages: English and Spanish
Cost: Free
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10 Holiday Tips
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10 Holiday Tips
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Get your holidays off to a great start! Use these tips to help make your planning, shopping, eating and celebrating more fun, safe, and efficient.
Available: as pdf
Languages: English and Spanish
Cost: Free
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All That Glitters...The Jive on Jewelry
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All That Glitters...The Jive on Jewelry
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Explains terms commonly used in buying gold, silver, diamonds, and more. Includes a jewelry shopper's checklist.
Available: online, as pdf
Language: English
Cost: Free
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Funerals: A Consumer Guide
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Funerals: A Consumer Guide
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Know your rights as a consumer and what to keep in mind when making funeral arrangements.
Available: as pdf
Languages: English and Spanish
Cost: Free
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Online Banking, Bill Paying and Shopping: 10 Ways to Protect Your Money
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Online Banking, Bill Paying and Shopping: 10 Ways to Protect Your Money
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Shop and pay bills online with confidence, using this collection of top tips for protecting yourself from Internet thieves. Also discusses new federal rules about overdraft fees, tips for managing medical debt, and advice for small businesses. (Previous item number: 587W)
Available: online, as pdf
Language: English
Cost: Free
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What You Need To Know: New Rules For Gift Cards
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What You Need To Know: New Rules For Gift Cards
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Here are some key changes that apply to gift cards sold on or after August 22, 2010.
Available: as pdf
Language: English
Cost: Free
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