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Consumer Alerts

Reports of suspicious or fraudulent activity involving banking consumers or products.  Receive email updates on these issues by subscribing to Consumer Alerts. 

E-mail Claiming to Be From the FDIC – January 30, 2013

The Federal Deposit Insurance Corporation (FDIC) has received numerous reports of fraudulent e-mails that have the appearance of being sent from the FDIC.

While the e-mails exhibit variations in the "From" and "Subject" lines, the messages are similar.

The fraudulent e-mails are addressed to the attention of the “Accounting Department” and meant to notify recipients that that that “ACH and WIRE transactions” are being blocked until “a special security software” is installed.

They then instruct recipients to go to a Web site for instructions on how to download the necessary files by clicking on a hyper-link provided (Note:  the Web site addresses (URL) vary widely).

This e-mail and link are fraudulent.  Recipients should consider the intent of this e-mail as an attempt to collect personal or confidential information, or to load malicious software onto end users' computers.  Recipients should not click on the link provided.

The FDIC does not issue unsolicited e-mails to consumers or business account holders.

Fraudulent E-mails Claiming to Be From the FDIC - October 3, 2012

This message is to notify you of fraudulent e-mails in circulation claiming to be from the FDIC.  Please consider both to be fraudulent.

The Federal Deposit Insurance Corporation (FDIC) has received numerous reports of fraudulent e-mails that have the appearance of being sent from the FDIC.

While the e-mails exhibit variations in the "Subject" lines, the messages are similar.  They all make reference to the suspension of recipient’s ability to conduct transfers via ACH and/or wire transfer.  The e-mails then encourage recipients to install a software update by clicking on a link provided.  They then say that functionality will be restored once the software update is installed.

These e-mails and the link provided are fraudulent.  Recipients should consider the intent of these e-mails to load malicious software on the recipient’s computer, or to collect personal or confidential information.  Recipients should not click on the link provided.

The FDIC does not send unsolicited e-mails to consumers or business account holders.  

Fraudulent E-mails in Circulation – September 13, 2012

This message is to notify you of two fraudulent e-mails in circulation claiming to be from the FDIC.  Please consider both to be fraudulent.

The first fraudulent email includes statements pertaining to the Bankruptcy Reform Act of 1978 and the Investor Protection Law under the Securities Act of 1933. The contact information claims to be fdic.gov@execs.com, and the area code of (646) is used is for the Washington Office. The FDIC does not have email addresses @execs.com and (202) is the area code for the Washington Office. A form, which is attached to the cover letter, purports to be an "FDIC Claimant Verification" form. It too is fraudulent.

The second fraudulent email claims to originate at support@fdic.gov and pertains to ACH transactions. The recipient is told that an ACH transaction has not been delivered; the recipient is requested to download the update via a link.

These e-mails are fraudulent and were not sent by the FDIC. Recipients should consider these e-mails as an attempt to steal money or obtain personal or confidential information from the recipient. Recipients should NOT, under any circumstances, send funds as requested or provide any personal financial information. Also, please do not click on the links provided in the fraudulent emails, as this may load malicious software onto end users' computers. As a reminder, the FDIC does not send unsolicited emails to consumers or business account holders.


Fraudulent E-mail Survey – April 27, 2012

The Federal Deposit Insurance Corporation (FDIC) has received numerous reports of fraudulent e-mails that have the appearance of being sent from the FDIC.

The e-mail exhibits the "Subject" line: "SURVEY CODE: STJSPNUPUT". The "From" line may exhibit variations; however, the messages are similar.

The email states, "You have been chosen by the FDIC to take part in our quick and easy 5 questions survey. In return we will credit $100 to your account just for your time!" The recipient is then instructed to "Click here to Continue." Recipients should not click on the link provided.

This email and link are fraudulent. Recipients should consider the intent of the email as an attempt to collect personal or confidential information, or to load malicious software onto end users' computers. As a reminder, the FDIC does not send unsolicited emails to consumers or business account holders.

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Last Updated 1/30/2013
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