How to respond to the survey or get help

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Respond Online

It's safe, secure and confidential. Your information and privacy are protected.
It's economical—it's the least expensive way to respond to the survey -- saving taxpayers money.
It's greener—it helps conserve paper.
It's user-friendly—offering you help screens and the ability to review your answers.

Get the details about responding online.

Other Ways to Respond

Respond by mail

Respond by phone

census field representative may visit you

In-person Interview

If you live in or manage group housing such as a dorm, nursing home, barracks, etc. visit our group housing page for special instructions.

How to Get Help

Do you have questions about the American Community Survey? Have you lost the internet login information? Would you rather complete the form over the phone? Did you lose the paper form?

To get help by phone:

Call toll-free 1-800-354-7271. ¿Necesita ayuda? Llame 1-877-833-5625.

Note: For callers with hearing loss, you can reach our toll-free number above using your state or national relay services (a.k.a. TRS) based on your mode of communication preference (TTY, VCO, CapTel, Videophone, etc.).

Or visit our How to Respond FAQs to see if your question has already been answered.

Thank you for your time and effort. It makes a difference!

American Community Survey

Census.gov › American Community Survey › About the Survey: About the American Community Survey › How to respond to the survey or get help

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