Schedule an Appointment at the El Paso Passport Agency

Schedule an appointment 24 hours a day, 7 days a week using our automated appointment system at 1-877-487-2778.

  • You must pay the $60 expedite fee to apply at this agency.
  • Travel plans are not required when applying at this agency. When calling the automated appointment system, you will hear this requirement, but it does not apply to this agency.
  • Will call service is offered for life/death emergencies and immediate travel abroad (leaving within 5 business days). It is strongly recommended that you bring proof of travel in these instances. The agency will advise you when the passport will be made available for pickup at will call based on your documented travel plans.
  • For all other customers, passports will be issued within 5 business days of applying at the agency. During your appointment, the agency will advise how the passport will be sent to you.

This agency can issue both the U.S. passport book and U.S. passport card on-site. 


Appointments Available From

7:30 a.m. to 3:00 p.m.
Monday through Friday
Excluding Federal Holidays

Address

Anson Mills Building
303 N. Oregon St
El Paso, TX 79901

 

When You Arrive for Your Appointment

  1. Arrive on time
  • You will not be admitted more than 15 minutes before the scheduled appointment time
  • You will not be admitted more than 15 minutes after the scheduled appointment time
  1. Take the elevator to the 7th floor
  1. You will be required to pass through building security screening and metal detectors
  1. Check-In at Information Desk
  • You must present your Social Security Number or Appointment Confirmation Number to verify your appointment
  1. Receive your queue number and take a seat
  • The public waiting area is limited to applicants, required witnesses, and those accompanying minors, disabled applicants, or serving as interpreters

 

Directions

Driving Directions
Metered parking is available, and the Anson Mills Parking Garage has rates up to $8.00 per day.

From Northeast/East El Paso:
Take US-54 South, merge onto I-10 West to Las Cruces, take exit 19B - Downtown/Convention Center, merge onto East Missouri Ave, turn left at North Oregon St, the Anson Mills building is two and a half blocks down on the right

From West El Paso:
Take I-10 East to exit 19A - Downtown/Convention Center, merge onto Wyoming Ave, take the second right to North Oregon St, the Anson Mills building is two and a half blocks down on the right

 

Important Information

  • There is no charge for an appointment at a passport agency. Customers should not pay anyone or any business making such a charge.
  • For information on what you need to bring to your appointment, see How to Apply In Person.


Title 18, United States Code, Section 930
Weapons Prohibited at All Passport Agencies – Federal law prohibits the knowing possession or the causing to be present of firearms or other dangerous weapons in Federal facilities and Federal court facilities by all persons not specifically authorized by Title 18 U.S.C., Section 930(c). Violators shall be subject to fine and/or imprisonment for periods of up to five (5) years.