FTC Live in Social Media

Facebook Chats

While the FTC actively answers questions as timely as possible on Facebook, occasionally we’ll have staff on hand to answer questions in real-time. Chats in Facebook are simple: The FTC will post a status update seeking questions and answers questions within the comment thread.

We will promote each chat on Facebook via the FTC’s Facebook page, through the media, and other FTC channels.

See also FTC's Twitter Chats

Facebook Chat Guidelines

1. We will respond to each question directed at the individual who asked them (this involves linking user names such as @FederalTradeCommission).
2. Unless posted otherwise, chats are limited to 60 minutes.
3. We’ll answer questions from as many different participants as possible before going back to someone who has already asked a question.
4. Remember that we cannot discuss non-public information, but will try to answer as many questions from participants as possible in the time allowed.
5. Official records posted to FTC.gov will not include names of individuals who asked questions. For more details about how we maintain records of Facebook chats, please see our Facebook Privacy Impact Assessment.

The following is a list of transcripts from previous FTC Twitter chats, listed in reverse chronological order:

Topic	Date	Details
Business Opportunity Scams	November 2012	FTC Staff Attorney Janice Kopec answered questions about the FTC’s crackdown on Business Opportunity Scams.
FTC Robocall Challenge	October 2012	FTC staff attorney Kati Daffan answered questions about the agency’s first public challenge.
Google	August 2012	FTC staff attorneys Megan Gray and Megan Bartley answered questions live about the FTC’s settlement with Google.
Robocalls	July 2012	FTC staff attorney Kati Daffan answered questions live about the FTC's new robocalls initiatives.
Skechers Settlement	May 2012	FTC East Central Region attorney Larissa Bungo answered questions live about the FTC’s settlement with Skechers.
Final FTC Privacy Report	March 2012	Chris Olsen answered questions live about the FTC’s final privacy report.