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Our administrative hours of operation are Monday through Friday from 8:00 a.m. - 4:30 p.m. Emergencies are seen 24 hours a day, 7 days a week. Review our visiting hours and policies page for visitor hours. Call the following numbers for clinic hours:
• Brooklyn Campus: 718-630-3614 or 718-836-6600 x4460
• Manhattan Campus: 212-686-7500 x3828
• St. Albans Community Living Center: 718-630-3614 or 718-836-6600 x4460
Contacting a Patient
If you come to visit a patient, please see our maps for directions and parking locations. You may also wish to review our visiting hours and policies page.
If you would like to send a card, gift or flowers to a patient, the mailing address is:
Patient Name (Room #)
VA New York Harbor Healthcare System
Brooklyn Campus
800 Poly Place
Brooklyn, NY 11209
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Patient Name (Room #)
VA New York Harbor Healthcare System
Manhattan Campus
423 East 23 Street
New York, NY 10010
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Patient Name (Room #)
VA New York Harbor Healthcare System
St. Albans Community Living Center
179-00 Linden Blvd
Jamaica, NY 11425
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For the location of an inpatient or their phone number, dial the Medical Center's main number.
Telephone Care Line
Please contact our toll free Network 3 Nurses HelpLine at 1-800-877-6976 if you are sick and wish to speak to a nurse, to verify an appointment, for medical advice or to get answers to questions about your medication.
24 hours per day - 7 days per week
- Within the metro area: 1-800-877-6976
- Outside of the calling area: 1-800-877-6976
Evenings and Weekends
- Dial the Network 3 Nurses HelpLine at 1-800-877-6976
Schedule an Appointment
To schedule an appointment, please contact us at any of the numbers listed on our appointments page, or visit My HealtheVet.
Patient Representative
If you have a compliment, complaint, or other issue which you believe requires resolution, please contact one of our patient representatives. Their contact information is available on our customer service page.
Compensation and Pension
To speak with someone in compensation and pension, call the Medical Center main number
Release of Information
If you need to get information from your medical records, please contact our Release of Medical Record Office at (718) 836-6600 x3177.
Inquiry Routing and Information System
VA has established an inquiry routing and information system which provides answers to frequently-asked questions. You may also use this system to submit a comment, question, or concern.
Former Prisoner of War Advocates
We are proud to have Former Prisoner of War advocates on staff. Veterans who are Ex-Prisoners of War who are seeking medical care and benefits information, please contact an FPOW Advocate. We are here to help you!
News Media
Members of the news media should contact our Public Affairs Officers:
• Brooklyn/St. Albans Community Living Center: 718-630-2804
• Manhattan Campus: 212-686-7500 x2408
Webmaster
To report problems with this web site, please contact the Web Manager.
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