Transforming Our Business


We’re transforming our business by anticipating and embracing future changes in technology and mailing preferences. Through research studies and strategies, we’re actively and continually looking at ways to meet the new challenges of today’s mail and shipping needs.

Strategic Planning ›
The Office of Strategic Planning supports the Postmaster General and senior management in assessing the future of the Postal Service™.

Envisioning America’s Future Postal Service ›
Published in 2010, this is the Postal Service’s action plan to remain financially viable into the future. This plan calls for legislative and regulatory changes that allow greater business model flexibility.

Vision 2013 ›
Vision 2013, published in 2008, lays out what the Postal Service is doing to plan for the future, based on customer needs.

Postal Act of 2006 ›
The Postal Accountability and Enhancement Act is the first major legislative change to the Postal Service since 1971.