Course Details
Holding Employees Accountable
Course ID: NIHTC9531
Description
This one-day seminar will provide NIH supervisors, managers, and those in management development and support positions with the tools and techniques to improve supervision skills as they relate to employee accountability. Several recent government-wide surveys have reported that when employees are asked what skill their own supervisor most needs help with, the most common response is "handling problem employees." Unlike the private sector, in a civil service environment many laws and policies constrain what a supervisor can and must do when confronted with a non-performing or misbehaving employee. Participants in this program will increase their knowledge of employee rights as related to supervisory authority, and learn how to develop a strategy for dealing with even the most difficult employee in a fair and efficient manner. Each attendee will receive a copy of the speaker's recent book, UnCivil Servant: Holding Government Employees Accountable for Performance and Conduct.
Key Topics
- Applying Rule Number One: Ultimate employee accountability for conduct and performance
- Distinguishing discipline from discipline-like actions, and why that is important
- Appreciating the power of progressive discipline
- Protecting NIH from overtime violation claims (Fair Labor Standards Act responsibilities)
- Requiring accountability with a Performance Improvement Plan
- Drafting performance objectives that really work
- Defending yourself against claims of discrimination and unfair treatment
- Surviving the grievance and appeal processes
- SPECIAL NOTE: http://trainingcenter.nih.gov/pdf/courses/9531.pdf
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Classes scheduled for this fiscal year
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Tuition: | $740 |
