Technology Solution Life Cycle (TSLC) Policy

Policy Owner: Manager, Solutions Development and Support

Note: An owner must be a PCES-level manager or higher.

This policy provides formally documented management expectations and intentions.

1. PURPOSE

The purpose of this document is to provide the policy for the Technology Solution Life Cycle (TSLC). The TSLC is the Corporate Technology project methodology to be used to develop and implement technology solutions. The TSLC is a key component utilized by IT Governance to measure compliance to IT policies, processes, standards, and controls.

2. SCOPE

This policy applies to all Postal Service employees and contractors that develop, enhance, or maintain technology solutions used by or developed for the Postal Service.

The TSLC Policy applies to all technology solution projects including, but not limited to:

• Development of application or system software
  
• Configuration of Commercial Off-The-Shelf software, telecommunications / network implementations, database changes
  
• Information technology infrastructure projects

4. POLICY

All Postal Service technology solutions that require change to production software code, data, or batch schedule processing must be developed and implemented with adherence to the TSLC methodology.   Other types of technology solutions may be required to follow the TSLC depending on the nature and scope of the changes.   

A project folder must be created in the TSLC Artifacts Library for each TSLC Project implementation. The TSLC Project ID (generated when the TSLC Project ID is created) must be entered in all Change Requests (CR) submitted in support of a TSLC Project.  All final TSLC Project deliverables must be uploaded to the TSLC Artifact Library prior to implementing changes to production and/or as stated in specific TSLC Processes.

Exception: Execution of CRs associated to Priority Urgent tickets. This allows for two business days to load TSLC Artifacts to the TSLC Artifacts Library.

5. SUPPORTING DOCUMENTATION

• System Retirement Process

For access to the following documents, contact the US Postal Service. See Publication 5, Let's Do Business for further information about local US Postal Service contacts.

• TSLC Processes, Waterfall
  
• TSLC Processes, Agile
  
• TSLC Templates, Waterfall
• TSLC Templates, Agile

6. REVISION HISTORY